Build Up Confidence: Guidelines For Assertive Behavior
Many of us have found ourselves in situations where we believe it’s necessary to dance around the truth or keep our feelings to ourselves for the sake of others. While this can be harmless in some cases, it may be possible for conflict-avoidant behavior to spill over into other aspects of a person’s life and lead to difficulty communicating, as well as challenges with self-esteem. It can be better to practice assertive communication, which is generally based on mutual respect and effectiveness. You can become more assertive by using “I” statements, not being afraid to say no, using body language, and exercising emotional control. For more personalized guidance in becoming assertive, consider working with a therapist online or in person.
What does it mean to be assertive?
Assertive behavior is generally a core communication style that can be defined by the expression of thoughts, feelings, and needs in an open and respectful way. Assertiveness can often be interpreted as hostile or controlling behavior by those who were taught to be deferential or conflict-avoidant early in life. However, it is important to distinguish between healthfully assertiveness versus disrespectful or controlling aggressiveness.
While these negative associations can be difficult to overcome, assertive behavior is often crucial to healthy, long-term relationships and self-esteem due to its basis of honesty and straightforwardness.
Examples of assertive behavior are often highlighted in the workplace. People who speak their minds, won’t take no for an answer and are willing to request the resources they need usually get ahead in certain careers and industries.
While self-confidence can be a necessary aspect of assertive behavior, maintaining respect for others may be equally as important. When someone is unable to express their emotions or needs without disrespecting others, this behavior can spill over into outright aggression, potentially resulting in the common conflation between assertiveness and outright rudeness, aggression or controlling behaviors.
This is often due to a misunderstanding of individual communication styles. Since communication style is frequently one of our earliest learned behaviors, identifying our own can be difficult to do, as it has likely been deeply ingrained in us.
Read on to learn more about cultivating an attitude of confidence and conviction. Below are some tips on how to stand up for yourself while still modeling mutual respect for others as well.
The four communication styles
Every person may have a unique communication style that can be defined by the ways in which they interact and exchange information with others. In general, there are four basic types of communication styles.
While assertiveness has generally been found to be the most effective, being aware of all four communication styles can be helpful in understanding others, as well as identifying what you can improve in yourself.
1. Passive communication
Passive communication is typically classified as extreme conflict avoidance. Someone who communicates passively may appear to “go with the flow” or constantly give in to the requests of others at the expense of their own needs. This often leads to pent-up resentment, the sense of being taken advantage of, or a general inability to set boundaries.
2. Aggressive communication
Someone with an aggressive communication style will often issue commands, ask questions rudely, and fail to listen to others. An aggressive communicator may yell, blame, or intimidate others in a desperate bid to get their wants or needs met. Typically, aggressive communication stems from deep insecurity, but it can easily damage interpersonal relationships and lead to anger-related issues.
3. Passive-aggressive communication
Passive-aggressive communication tends to happen when a person verbally expresses thoughts or feelings that do not actually align with their true wants or needs. Emma McAdam describes passive-aggressive communication as “a way to get what you want without taking responsibility for what you want.”
Someone with a passive-aggressive communication style may employ gossip, sarcasm, silent treatment, procrastinationor the undermining of others in a misguided attempt to get their needs met.
4. Assertive communication
The assertive communication style tends to be the most effective as it is generally based on mutual respect and effectiveness. Effective assertive communication typically shows a level of self-respect, as you are willing to stand up for your personal interests, while still demonstrating that you are aware of the interests of others and willing to work together to resolve problems.
The benefits of being assertive in communication
Thanks to its honest, respectful, and straightforward nature, adopting an assertive communication style will typically lead to healthier interpersonal relationships overall, but this may not be the only benefit. Practicing assertiveness can help control anger, reduce stress, and improve coping skills.
Behaving assertively can help you:
- Gain self-confidence and self-esteem
- Gain a sense of empowerment
- Understand and recognize your feelings
- Earn respect from others
- Improve communication
- Create win-win situations
- Improve your decision-making skills
- Create honest relationships
- Gain more job satisfaction
How to become more assertive: Guidelines for assertive behavior
Becoming more assertive typically begins with identifying your current communication style. This may require a certain level of self-assessment. You may want to evaluate your behavior in environments such as the workplace, asking yourself questions like, “Do I voice my opinions or keep my head down?” and “Am I quick to place blame on others?”
When you can assess your communication style, you may be better able to understand what actions and behaviors you’d like to change. Some practical tips for becoming more assertive can include:
Use “I” statements
Using I statements such as “I disagree,” instead of “You are wrong,” can be helpful in the expression of thoughts and feelings without sounding accusatory, and therefore likely encouraging the other person to become defensive, which is typically counterproductive to effective communication.
Respect your own boundaries and say no
It can be important to remember that the word “no” can be a complete sentence. If you are someone who tends to overcommit and take on too much, it can be helpful to practice saying no. If an explanation is needed, brevity and honesty will often be met with understanding. Remember that saying “no” can be done calmly and respectfully. It does not require sounding rude, demeaning, or even abrupt.
Rehearse what you want to say
If you are anticipating a scenario where assertive behavior may be required, such as a meeting with a boss or a serious conversation with a friend or partner, it may be helpful to rehearse what you would like to say. Making clear notes or role-playing with a friend beforehand may help.
Use body language for self-expression
Even when you are not feeling confident, maintaining an air of confidence through body language can help you feel assertive. For example, keeping an upright posture and maintaining an even tone when speaking can convey assertive behavior quite well.
Employ emotional control
Addressing conflict and standing up for yourself tends to bring up an array of emotions, potentially including anger, sadness, and frustration. While these emotions can be perfectly understandable, it’s usually helpful to remain calm and do your best to keep emotions controlled when attempting to resolve problems.
Start small
While developing an assertive communication style will likely lead to positive changes in your life, the process of learning and implementing it will likely take time. It can be important to be patient and allow yourself to start small. For example, you may practice assertiveness by asking a restaurant employee to correct a wrong order, rather than accepting the incorrect dish you were given.
Getting professional help with assertive behavior or directness
Due to the often introspective nature of self-assessment, it can be challenging to identify your individual communication style and recognize what to do to improve it on your own. If you are someone who struggles to stand up for yourself and be assertive, a therapist or mental health professional can offer helpful and often necessary guidance.
Benefits of online therapy for assertiveness and building confidence
A lack of assertiveness can lead to difficulty communicating, which tends to affect nearly every aspect of life. Working with a therapist can not only help you develop an assertive communication style, but also to address the root causes of your communication concerns.
Online therapy services tend to offer all the benefits of in-person therapy with added flexibility and convenience. You can get help from any location with an internet connection at a time that fits your schedule.
Effectiveness of online therapy for building directness and assertive behavior
Although not much research exists on the efficacy of online therapy for developing assertive communication skills, studies show that, in general, online therapy is typically as effective as in-person therapy for a variety of conditions, behaviors, and concerns.
Takeaway
There are generally four communication styles: passive, passive-aggressive, aggressive, and assertive. Assertive communication is normally viewed as the most effective style. You can become more assertive by rehearsing what you want to say, knowing that “no” can be a full sentence, using body language, exercising control over your emotions, and using “I” statements. A licensed therapist can guide you on your journey to becoming a more assertive communicator.
Frequently asked questions
What are examples of assertive behavior or body language?
Assertive behaviors include assertive body language, facial expressions, and respectful but direct communication.
Examples of assertive body language include:
- Standing up straight with shoulders back.
- Maintaining a relaxed, open posture.
- Use controlled, natural gestures.
- Holding direct (but comfortable) eye contact.
- Maintain an open, relaxed expression. Try to avoid frowning or conveying nervousness.
Assertive communication styles include:
- Speaking with a confident, modulated tone.
- Using "I" statements ("I feel that…")
- Using precise, confident verbs like need instead of want or can instead of could.
- Listening carefully and responding respectfully to any feedback you may receive.
Is being assertive a positive way of self-expression?
Though some may equate an assertive attitude with negativity or aggression, balanced assertiveness can be an effective tool for expression and setting healthy boundaries. As long as you include respect for others and are mindful of how you present yourself, assertive behavior can help you function more productively in many ways.
What kind of person is assertive?
An assertive person is in control of how they interact with others, honors their best interests and self, and expresses their feelings honestly to others. This type of person also often offers the same respect to others that they give themselves.
How can I be assertive but full of respect and not rude?
Sometimes, the line between assertive and rude is challenging to balance. But there are some ways you can act assertively without coming off as rude:
Practice assertive behaviors in daily life.
Learning to be assertive doesn't happen overnight, so practicing in your daily interactions is a good way to get started. Try expressing yourself assertively by using "I" statements ("I don't agree" or "I think we should") and practice changing how you make requests in daily life.
For example, if you typically say "whatever's fine" or "it doesn't matter" when someone asks what you want to do for dinner, consider simply saying what's on your mind instead. If you're in the mood for Mexican food, say so. If they want Mexican food but you don't, say so.
Learn to say "no."
If you're used to sacrificing your personal comfort because someone asks you for something on a whim, consider putting yourself first. For example, if you've had a long week and need time over the weekend to unwind, but your friend asks you to help them move, politely let them know you can't.
If you're in a situation where you feel particularly uncomfortable saying no, consider cushioning it with a couple of words of appreciation or goodwill. If your boss asks you to shoulder extra work, but you aren't up for the task, it may help to say something like, "I'm flattered that you asked me, but unfortunately, I'll be really busy all week."
Stick with your position.
If you've made your point or told someone "no," and they continue to try to sway you with guilt or insistence, clearly repeat your stance until they get the message.
Don't be self-effacing.
Try not to exhibit passive behavior by undermining your point by saying things like "Maybe it's just me, but…" or "I could be wrong, but…"
Don't make it personal.
If you need to be assertive in what could potentially be an uncomfortable conversation, be sure to keep the focus on the specific point you'd like to make rather than jumping to overgeneralizations about their personality and behavior.
Display confident body language.
Stand up straight, maintain comfortable eye contact, and stay mindful to keep your facial expression positive or neutral. Keep your gestures comfortable and avoid over-gesticulating.
Stay polite and keep a steady tone of voice.
When being assertive, it's essential to avoid instigating conflict if possible. If you're feeling emotional, consider how that could affect your conversation and hold off until you're in the right frame of mind to speak plainly but comfortably. When we feel stressed, assertiveness can be easily mistaken for an aggressive communication style.
Consider others' opinions and be ready to compromise if necessary.
Being assertive isn't always about "getting your way" but about moving towards a mutually beneficial solution. To do so, it's important to keep a sense of empathy and understand where the other person is coming from in the same way you expect from them, then be firm about where you're coming from. Finding a middle ground is often the first step toward productive negotiation.
How do you talk and behave assertively?
Speaking assertively is about standing your ground respectfully and with understanding for all parties. Keep a steady but friendly tone. Don't undermine yourself with self-effacing statements. And remember that you have the right to express yourself plainly and say no if necessary.
What are the characteristics of an assertive woman?
Assertive women have the same characteristics as people of any gender. If you know an assertive woman, she'll likely:
- Advocate for herself.
- Respect herself.
- Be self-assured.
- Be unafraid to set boundaries when necessary.
- Know her value.
- Live an authentic life.
- Be resilient in the face of adversity.
- Act as a role model.
- Avoid "people pleasing."
- Be comfortable with conflict.
- Isn't afraid of "failure."
- Know how to compromise.
Are assertive people calm?
Using assertive means to make your point and turn things in your favor isn't the same as using aggression. Assertive people are often calm and in control, even in uncomfortable situations.
How do you deal with an assertive person?
Communicating with an assertive person is all about holding the same kind of confidence. To earn others' respect, remain silent and listen carefully to what they have to say before making your point, keep your body language and tone of voice steady and focused, and deliver your point of view with facts. Avoid reaction, but don't let them interrupt you when it's your turn to speak.
If the person displays more aggressive behaviors, keep calm and tell them you'd like to continue the conversation when it isn't so emotionally charged.
What does an assertive person sound like?
Assertive people sound polite but to the point, warm but direct, and confident in their point of view.
What stops you from being assertive or full of confidence?
Uncertainty is one of the most significant barriers to being assertive. It can be a considerable hindrance if you aren't sure what you want from a transaction or conversation before entering one, so be sure you have a clear idea of what you'd like to achieve. Other obstacles to assertiveness include:
- When you discount or downplay your needs.
- You don't have confidence in your intelligence and abilities.
- Fear that your assertiveness will be mistaken for aggressive behavior.
- You're nervous or on edge.
- Neglecting your own stress management.
- You're not in tune with your emotions.
- You can't consider the other person's point of view.
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