How To Talk To Someone With Depression: Offering Support By Listening

Medically reviewed by Karen Foster, LPC and Dr. Jennie Stanford, MD, FAAFP, DipABOM
Updated October 8, 2024by BetterHelp Editorial Team

If you know or love someone living with depression, wanting to help can be natural. However, you’re not alone if you’re unsure what to do. Listening to someone talk about their experiences may be a positive place to start. If you wonder what to do next, one way to offer support is to continue listening. 

Strengthen your relationship with someone who has depression

How to talk to someone with depression

Talking to someone with depression can be a delicate process. You may fear saying something wrong or not knowing what to say at all. If you are in this situation, there are a couple of ways to help this individual and potentially make them feel supported, including the following. 

Listen to understand

Some people may listen to respond instead of to understand. Listening to respond means that while you listen to someone else, you’re already thinking about what you will say in return instead of the context of what they’re saying. This technique can make communication difficult and ineffective—especially when speaking to someone about their emotional challenges.

Listening to respond may limit your understanding of the other person. Although you may believe you can multitask, the human brain is not made to do so. When you’re listening to respond, you’re listening and planning your response— directing energy that could be spent focusing on the other person. 

Listening to respond may be an attempt to make the conversation about you and what you have to offer instead of what the other person feels or thinks. Emotionally, listening to understand shows the person that you care about their feelings and want to understand better, even if you don’t initially relate or connect to their experiences. Focusing on them may help you give a helpful and supportive response that doesn’t come from planning what you want to say or changing the conversation to relate it to yourself. 

Promote understanding

If you struggle to listen to understand, a practical model called “reflective listening” may benefit you. With this type of listening, you listen to what the person is saying and summarize your understanding of what they said in response. 

Because you respond with what they told you, you’re forcing your mind to fully process what they said. This technique can help you understand and respond genuinely. It also helps you understand what they meant by asking for confirmation. If you didn’t understand correctly, the individual can repeat themselves to clarify. 

Knowing that someone is listening to understand them may help the individual believe they are being listened to and heard. Those living with depression often experience real or perceived isolation. If they believe someone truly cares about their thoughts and feelings, it may reduce the sense of isolation.

Further, practicing reflective listening can help the other person understand themselves. Practicing reflective listening can serve as a soundboard for the other person to help them keep their thoughts and feelings in perspective. 

Finally, reflective listening puts the other person in the pilot seat of the conversation. If you’re comfortable discussing their feelings, allowing them to rant and express themselves may be cathartic for them, even if you don’t offer support or a supposed resolution. Some people may not seek a “fix,” but someone to listen to them. 

Rawpixel

What should you listen for when talking to someone with depression?

When listening to someone with depression, the conversation may go in many directions. Consider offering space for this person to discuss whatever they need to say within your limits. Some people with depression may want to discuss how they feel and receive validation. Others might want advice. In some cases, a person with depression may not want to talk about their depression or emotions but be distracted by conversations about certain hobbies or other unrelated topics.  

In this person’s life, you are not their therapist, so try not to “fix” their situation for them. Offering advice may not be what they want, and it could lead to invalidation. Try not to get so tangled up in reflective listening that you forget you’re talking to someone who is more than their depression. You’re not talking to depression—you’re talking to someone who experiences depression. If you keep reminding them of their depression, you may not be helping. If you’re unsure what to say in a conversation, ask open-ended questions to understand their point of view further. For example, you could ask, “What made you feel that way?” or “What often helps you when you’re feeling this way?” 

What to say to someone with depression

Listening is its own form of support. However, listening doesn’t necessarily offer an entire conversation. When it’s your turn to talk, you can respond in a few ways, including the following. 

Answer their questions

If you have been asked a question, reflective listening may not work. Instead of attempting to ignore the question to turn the conversation back around, answer the question honestly. If it’s a sensitive question, be careful about how you phrase your response. However, don’t lie.

People with depression are still people. Although you can take steps to attempt to avoid hurting their feelings, it may be unavoidable in all scenarios. It’s not your job to second guess and censor information for someone due to what you believe they need. Allow them to set boundaries for themselves. 

If you’re lying to them, they may find out. Often, the goal of listening is to support the individual. They might not feel supported if they find out you aren’t telling them the truth. Instead, talk through the situation. Working through difficult situations with someone else can be helpful—even if it is difficult.

Offer advice when asked 

You might be tempted to give advice you weren’t asked for if you have lived experiences or think a particular coping skill would work for them. However, don’t give advice when none is asked for. If the person did ask for advice, consider similar rules to those you might consider when speaking about personal experiences. 

If you know someone is going through challenges, don’t rant about your own struggles. Instead, think of ways you might inspire them or lift them up. You can also offer insight into local resources if you know about them. If a friend confides in you about suicidality, offer them the information for the 988 Lifeline below. There are individuals trained in suicide warning signs as well as suicide prevention, and they are typically available immediately.

If you or someone you know is experiencing suicidal thoughts or urges, contact the 988 Suicide & Crisis Lifeline at 988. Support is available 24/7. 

Getty
Strengthen your relationship with someone who has depression

Recommend that they talk to an expert

If your friend or loved one with depression regularly relies on you for support with their condition, you may be in a sensitive position. Frequent active listening can be emotionally challenging. In addition, although you might attempt to be a positive friend, you’re likely not an expert in mental health conditions. Suggesting your friend or loved one meet with an emotional and mental health expert can help them get professional guidance. 

If your friend or loved one with depression regularly relies on you and people like you for support with their condition because they can’t afford mental health experts, they may also benefit from online therapy platforms like BetterHelp. Research has shown that online therapy can be as effective as in-person therapy in treating depression, with some studies showing that clients found online interventions more effective. 

Online therapy services can offer affordability and convenience to clients. Some platforms offer a matching system to ensure clients meet with a professional who meets their treatment goals and has experience treating their condition. In addition, clients can choose between phone, video, or live chat sessions, giving them control over how they converse with their therapist, which may be better than speaking to a friend for help. 

Takeaway

Looking to support your friend or loved one with depression through listening can be a beneficial way to show care. However, your advice may not be as effective as professional guidance for depression symptoms. It can also be healthy to set boundaries about how often you can talk about specific topics or offer advice. If you struggle with knowing how to support your friend or set boundaries, consider contacting a therapist for yourself. You don’t have to be diagnosed with a mental illness to seek support, and over 41.7 million US adults see a therapist, which shows you’re not alone. Take the first step toward getting support and contact BetterHelp today.
Depression is treatable, and you're not alone
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
You don't have to face depression aloneGet started