Ways To Ask For Support & Mental Health Care When I Need Help

Please be advised, the below article might mention trauma-related topics that include suicide, substance use, or abuse which could be triggering to the reader.
Support is available 24/7. Please also see our Get Help Now page for more immediate resources.

Many individuals have needed support at some point or another. It's often normal and healthy to have people you can go to during difficult times or moments of emotional distress. So what should you do if you’re having the thought, “I need help”? It can be tough to know how to ask for help. We may tell ourselves that we don't deserve it or can manage just fine on our own.

Others may have led us to believe that admitting we are in trouble or need help means we are weak. However, there can be power in admitting when you need help and acting on that recognition.

How to know when you need help

In general, you may need to ask for help when something in your daily life is affecting your ability to function. For example, you may struggle to attend work, parent your child, or maintain romantic and platonic relationships. You might also start to experience physical symptoms or problems with your mental health.

While you may choose to handle some issues alone, feeling overwhelmed or out of control may signal that you need support from another individual. Depending on your needs, this could be a friend, a family member, a doctor, a trained crisis counselor, or a mental health professional.

1.7M reviews with a 4.9/5 ★ session rating
Find the right therapist for you.

What type of therapy are you looking for?

Let's walk through the process of finding the right therapist for you! We'll start off with some basic questions.

Why can it feel so hard to ask for help

For many people, asking for help can feel difficult. However, support from another person can benefit psychological well-being, enhancing self-esteem and self-worth. When someone is genuinely interested in your well-being, a simple conversation during the day may go a long way.

Common reasons people hesitate 

If you're experiencing denial, you might have difficulty asking for help because you feel that there are no problems. You may tell yourself everything is fine, even if you know that's not the case deep down. Denial can be a complex issue that may be worsened by sociocultural factors.

Stigmas can be social, cultural, societal, or systemic. Those living with mental health problems may be prone to experiencing stigma from friends, society, or even a family member or medical provider while they are seeking help.

You might feel that you shouldn't be struggling as badly as you are and avoid seeking help due to this thought. If others might have made you feel embarrassed or weak for needing support, shame can convince you to keep your problems to yourself. In these cases, you may feel that you’ll experience more shame from expressing these thoughts to someone else.

What changes when you reach out anyway

A trusted confidant or friend may provide you with comfort and ease during difficult moments. While you may not want to “burden” them, research suggests that acts of kindness increase well-being, so helpers can actually benefit from offering support.

When to seek immediate help

Various organizations offer immediate help if you’re feeling unsafe or at risk right now. Whether experiencing severe health symptoms, abuse, or other emergencies, these services provide access to trained mental health professionals.

Crisis support options available quickly

  • Call 988, the Suicide and Crisis Lifeline for immediate support
  • Text the Crisis Text Line on 741741 to connect with a healthcare professional
  • Contact the National Domestic Violence Hotline by calling or texting 1-800-799-7233
  • Find mental health resources via the NAMI Helpline on 1-800-950-6264

What confidential support can mean

To protect clients, mental health professionals must abide by the Health Insurance Portability and Accountability Act, which establishes standards for privacy and data security in healthcare.  

What “confidential” usually means in mental health support

In mental health care, the term confidential is used when the information shared by a client is kept private. This information may include personal details, stories shared in sessions, forms of treatment, medical history, and any other sensitive records. Confidential support can only be broken if a healthcare professional suspects a patient is in danger, another person is in immediate danger, or there is a court order.   

Ways to ask for help right now

You can ask for help in various ways. Whether approaching mental health professionals, friends, or colleagues, you may utilize different mediums such as text messages, email services, phone calls, or face-to-face conversations to seek support. To ask for immediate help, you can:

  • Be direct and vulnerable: In private conversations, clearly communicate how you’re feeling to those around you.
  • Set up a signal: Choose a word or phrase that lets someone know you need support without having to make it into a big thing.
  • Gauge availability: Ask someone if they have time to get together for a chat, and see if they are willing to make time for you.
  • Ask for small things: Request small, simple forms of support, such as a quick check-in or a lift to an event. 
  • Attend support groups: Listen, talk, and connect with people who have shared experiences to get mental health tips and advice, or join virtual groups online.

How to choose the right type of help

To choose the right type of support, it can be helpful to identify your needs. You may look for emotional support in the form of empathy and compassion, instrumental support such as shelter, food, or other tangible aid, informational support through guidance, or appraisal support that provides feedback and perspective to promote well-being. From peer support to therapy, each form of support offers different levels of help across these areas. 

Peer support vs crisis support vs therapy

Peer support usually involves talking with friends, family members, and people who have experienced similar challenges. In addition to providing emotional support, peers can offer shared experiences, informational tips, and practical advice. 

Crisis support is for those who need immediate help from trained professionals. Emotional support may be offered initially but then crisis services may provide tangible aid (such as food, shelter, and financial aid), professional guidance, and mental health evaluations. 

Therapy and specialized care services may incorporate all four aspects of support, blending them according to your needs. Research on prenatal care suggests that these four aspects of support were used to facilitate relationships, promote learning, and improve well-being among pregnant women.

If you are not sure what you need yet

Seeking help in different areas may help you determine what you need, what works for you, and what doesn't. Talking with a trusted friend or loved one may be incredibly helpful for some issues, but tends to be a less unknown source of assistance. 

For others, seeking a support group focused on specific issues (such as depression, an eating disorder, relationship troubles, or addiction) might offer a greater sense of understanding, belonging, and support.

Quick scripts for reaching out in difficult moments

When you want to ask someone for support or offer them a helpful hand, it can be difficult to approach the topic sensitively and compassionately. Some one-sentence conversation starters may help you navigate these situations

One-sentence starters

  • “I’m finding [the topic, such as moving cities] quite difficult right now and could use a friend.” - reaching out to a friend
  • “Can we talk about [the topic]? I could use some family support.” - reaching out to family members
  • “Checking in. I’m here for you if you need anything.” - offering someone emotional support
  • “I’m running into town if you need me to grab anything on my way.” – offering someone practical help

Acceptance during difficult moments

By accepting help, you may get started on the pathway toward healing. You can move toward acceptance by practicing vulnerability, expanding your support group, and allowing others to be there for you. You can also help others when possible, to get used to the idea of giving and receiving.

When acceptance comes, you may feel a burden lifted. While it can be scary to think about getting the help you need, this is often a vital step on your journey to a healthier life. If you're unsure how to prompt acceptance, consider trying acceptance exercises, like the radical acceptance skill from dialectical behavioral therapy (DBT).

Therapy for acceptance

Acceptance may be the antidote to various mental health symptoms. Research suggests that acceptance and commitment therapy (ACT), a form of therapy focused on acceptance,  can increase life satisfaction, reduce symptom severity, improve emotional regulation, and enhance cognitive flexibility. ACT fosters acceptance by encouraging individuals to embrace difficult thoughts and feelings. Also, this form of therapy may support help-seeking behavior.

Considering your options

Once you've come to terms with the need for help, you may choose to weigh your options and explore the resources available to you. There are several possibilities you might consider when it's time to ask for help:

  • Reach out to a friend
  • Confide in a family
  • Talk with a mentor
  • Talk with a religious advisor
  • Turn to a support group
  • Try a hotline (which may offer an incognito source of assistance)
  • Find a helpful internet forum
  • Seek the help of a mental health professional
  • Look for viable treatment facilities

Stats that speak for themselves

Real feedback from BetterHelp clients
93%
of client preferences are used when finding a match
82%
of clients in treatment were likely to recommend their therapist to others
Source: State of Stigma Report, May 2025
Ready to get started on your journey?

Getting support through BetterHelp

Asking for help can feel challenging, but online platforms such as BetterHelp can match you with a mental health professional that suits your needs. You may benefit from connecting with a therapist online if you are facing barriers in your search to find treatment, such as location or cost. Online therapy allows you to call or text your therapist as the need arises. You can also contact them through video calls. 

How online therapy can help you build coping skills over time

During online therapy sessions, you can build skills to cope with various mental health symptoms, including cognitive reframing to challenge unhelpful thoughts and mindfulness to promote acceptance. In a recent study, online therapy was found to be just as effective as in-person therapy for various mental health issues, including depression, anxiety, and PTSD. Each of these categories and ratings was compared to in-person counseling, with the latter's figures also included in the findings.

What to expect from a first session

A first therapy session is often focused on building rapport, discussing any symptoms and concerns, and setting goals for the future. Building a positive therapeutic relationship can be important to improve treatment outcomes. If you're ready to take the brave step of reaching out for help, you might consider an online therapy platform like BetterHelp. Regardless of your need, many counselors are available with expertise in a variety of topics. 

Therapy that fits your life

Flexible, accessible, and built around you

Subscriptions range from $70–$100 per week, billed weekly or monthly
  • Transparent pricingNo hidden fees, know what you’ll pay upfront
  • Fast matchingYou can get matched in as little as 48 hours
  • In-App SchedulingMessage, chat, or schedule live video
  • Easy to switchChange therapists anytime until you find the right fit
  • Tailored supportCredentialed professionals with diverse specialties

Get started

Pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply.

Takeaway

Recognizing when you need help may be the first step to overcoming denial, practicing acceptance, and considering and pursuing your options. From being direct and vulnerable to asking for small things, there are many ways to ask for help and various people who can support you, including friends, therapists, and support groups.

No matter what concern you're facing, help is available. Whether you confide in a friend, family, or licensed professional, telling someone about what you're going through takes courage and is often worth it.

Seeking to improve your mental health?
This article provides general information and does not constitute medical or therapeutic advice. Mentions of diagnoses or therapy/treatment options are educational and do not indicate availability through BetterHelp in your country.
Get the support you need from one of our therapistsGet started