What Is Fundamental Attribution Error, And Why Does It Matter?

Medically reviewed by Laura Angers Maddox, NCC, LPC
Updated October 22, 2024by BetterHelp Editorial Team

The fundamental attribution error (FAE) is a type of cognitive bias called an attributional bias that can change how a person perceives the actions of those around them. Social psychologists have heavily studied the FAE since the late 1960s. It can be extremely common, and nearly everyone has experienced the FAE as both the "biaser" and "biasee." The FAE can impact a person's social interactions, and it may be present when interacting with friends, co-workers, and family. Cognitive biases, including the FAE, are not usually conscious processes. Biases tend to occur without the person actively considering their own thoughts or perceptions, and it can take a proactive approach to mitigate the effects of the FAE. Online therapy can be one part of this proactive approach.

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Attribution theory in psychology

People's attributions tend to describe how they define their and others' locus of causality. In this term, "locus" refers to either an internal or external factor, and "causality" refers to the cause or source of a person's behavior. In essence, a person's attributions can determine if they hold the person themselves responsible for a particular behavior (internal locus) or hold an outside circumstance responsible (external locus).

How attribution theory can shape perception

Consider the following two examples of employees who work at the same business:

Bob is frequently late to work because he often forgets to set his alarm and oversleeps.

Alice is frequently late to work because she must travel on an unreliable public transportation system.

Both Bob and Alice are going to be late to work, but how a third person (such as their employer) perceives their frequent late arrivals is likely to change considerably based on the circumstances. For example, it is possible that Alice's employer is going to be more lenient, as they have attributed Alice's lateness to an external locus of causality. Basically, Alice's employer doesn't consider her personally responsible for her lateness.

Bob, on the other hand, may have a more challenging time. Without an external circumstance to blame for his delay, such as an unreliable bus system, his employer is more likely to attribute an internal locus of causality. Bob's employer may consider him personally responsible for being late and is more likely to blame internal factors, such as Bob's personality or laziness.

As you can see, attributions can shift considerably based on the situation and the context of a person's behavior. However, a person's brain tends to make attributions constantly, regardless of how much of a situation's context is known to them. It can be rare for any one person to know all pieces of information relative to a position, and the human brain usually attempts to fill in the gaps by biasing the information it does have.

Attributional bias

Attributional biases are cognitive biases that can impact a person's attributions. Cognitive biases are usually unconscious deviations from pure rational judgment and decision-making. While this may seem like a deficit, you might imagine a world in which the human brain must carefully consider every judgment or decision. The process would likely be extremely slow. If information about a situation were unavailable, the brain might not be able to reach a conclusion at all.

Taking shortcuts to decision making

For this reason, cognitive biases are often referred to as heuristics. Heuristics are a form of mental shortcut. They are usually defined as guidelines our brains use to make decisions quickly. Heuristics are normally part of a person's gut judgment and intuition. Before a person can reach an informed and rational conclusion about a situation, they have likely already reached a gut judgment using the information already apparent to them.  

When a person makes a gut decision or judgment, their brain may be filling in missing pieces of information with what it assumes is likely. This process is often called biasing because the brain assigns a higher weight (bias) to things it assumes to be accurate, while assigning a lower weight to things it considers less likely to be true. Note the use of the word "assumes." The brain is normally making its best guess, and it is not always accurate, which can result in errors in judgment stemming from attributional bias.

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The tendency people have to over-emphasize personal characteristics and ignore situational factors

The fundamental attribution error can be an extremely common error in judgment that usually comes from assigning attributions to a person's behavior before all of the facts surrounding their behavior are known. The FAE refers to any individual's tendency to attribute the actions of others to an internal locus of causality while attributing their own actions to an external locus of causality.

An example of fundamental attribution error

Put another way, the average person is more likely to cut themselves a break when judging their own behavior and hold others personally responsible when judging theirs. Think back to the example of Alice and Bob given above. Alice and Bob frequently arrive late to work, but Alice has an external factor that gives her an excuse, or a way to reduce her accountability. Bob doesn't have a good reason and is more likely to be held accountable for being late.

In that example, the circumstances of Bob and Alice's tardiness were clearly described, but what if no context was available regarding their morning routines? If the only information an employer has is that Bob and Alice are frequently late, the employer is likely to hold each equally accountable. The fundamental attribution error tells us this may be because the employer, absent any other information, is more likely to attribute an internal locus of causality than an external one.

The tendency people have to over-emphasize personal characteristics and ignore situational factors

What if the employers themselves were also frequently late? While it may seem like the employer has added perspective that could change their judgment of Alice and Bob, the FAE tells us that the employer may be more likely to find a reason to give themselves leniency over their employees. They may "bias" their perception of their circumstances and pay closer attention to context that could excuse their own lateness.

Overcoming the fundamental attribution error

Combatting our errors in attributions doesn't usually require an in-depth analysis of our biases. Experts suggest that improving emotional intelligence can be critical, rather than trying to shift unconscious processes, like heuristics, to the conscious domain. Your brain may still need to think quickly, and improving emotional intelligence can help you assign less weight to the internal factors of others and increase the importance given to external factors. Emotional intelligence typically consists of four separate domains: self-awareness, self-control, social awareness, and social skills.

Self-awareness

Awareness of our current emotional state can be necessary for the next component of emotional intelligence, self-control. Self-awareness is normally defined as a person's ability to understand and identify their own emotional reactions. Few people are likely to be surprised by the fact that a person in a bad mood may be more likely to assign negative attributions, and a person in a good mood may be likely to assign positive attributions.

Self-regulation

Self-regulation can help a person put the brakes on their heuristic thinking when necessary. While heuristics can be helpful guidelines, it is often required to stop our reactions and consider the circumstances. Even if we don't have all the information regarding a specific situation, we can consciously assign a positive attribution.

Social awareness

Social awareness generally refers to a person's ability to perceive the emotional state of others. This can be distinct from empathizing with a person. An individual who is socially aware may understand how another person is actually feeling in the given situation, not how they themselves would feel if they were in the same situation.

Social skills

Basic social skills, like making requests, influencing others, and managing conflicts, can all be impacted by a person's attributions. Maintaining good social skills can create an environment conducive to giving information and make it easier for the context of a situation to diffuse negative attributions.

Some people are prone to overly negative attributions. Building confidence and self-esteem can defend against overly biased attributions from others, as well as help you manage your own attributions.

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How can online therapy help?

Many people struggle to find the time to attend therapy sessions, and online therapy with BetterHelp may be one way to solve that problem. If you're interested in improving your emotional intelligence but struggle to justify the time commitment of a weekly therapy session, online therapy can cut out the time of driving to an office and waiting for the appointment.

The research behind online therapy

Online therapy sessions typically rely on the same empirically supported techniques present in traditional therapy appointments, such as cognitive behavioral therapy, which is a well-supported method for improving emotional intelligence. Evidence suggests that visiting a therapist online from the comfort of your own home can be just as effective as conducting the session in person.

Takeaway

Everyone tends to use heuristics in their day-to-day life, which means that everyone can experience cognitive biases and errors in judgment. The best any person can do is to understand and examine their own attributions and understand that others may not judge them accurately. Reducing the burden that the fundamental attribution error may put on our own attributions can require us to increase our empathy and emotional intelligence. Therapy, whether online or in person, can help you become more empathetic and emotionally intelligent.
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