Work Relationships: How Workplace Relationships Impact Mental Health

Medically reviewed by Dr. April Brewer, DBH, LPC
Updated February 13th, 2025 by BetterHelp Editorial Team

Your working community can shape many aspects of daily life, changing the workplace atmosphere and your individual experience. You may also foster friendships that go beyond workplace relationships, impacting your personal life. Below, explores the impact of workplace relationships on mental health, job satisfaction, and the work environment. In addition, find out how to foster workplace relationships with employers and other employees. 

Getty/Vadym Pastukh
Get professional therapeutic advice about your career

Employee relationships and the digital age

Working from home is common in the 2020s, especially since the COVID-19 pandemic. Many companies arrange weekly video calls and conferences for employees to share progress, make strategic work plans, and connect. With the global scale of many companies, hybrid or in-person working individuals may also meet people over the internet through their roles. 

Communication is often more efficient online, with the ability to share documents and data immediately. In addition, internet-based communications improve long-distance interactions and relationships, making it easier for individuals to travel while at work. This option can be helpful for far-away conferences and meetings. However, a study on learning shows that virtual learning falls short of in-person learning for building communication and teamwork skills. While there are benefits to in-person and virtual work, integrating face-to-face interactions within the work environment may benefit team-building efforts.

Why work relationships between team members are important

Good working relationships can make day-to-day interactions more enjoyable and create a better workplace atmosphere for you to spend time. These small interactions and relationships can make a big difference, especially for individuals who spend a lot of time at work. According to researchers, taking a moment away from work to chat with a colleague or relax with a microbreak can enhance vigor and lower fatigue, boosting overall mental health

Collaboration between team members

When relationships are formed in the workplace, they also have positive implications for productivity, collaboration, and teamwork. A study on board games indicates that friends communicate more effectively while playing the game since they have shared knowledge. They can clearly and concisely deliver messages to each other, which translates to the work environment. Additionally, non-verbal communication skills between colleagues can be helpful in meetings, important decisions, and especially negotiations. 

Work environment morale

Several factors can contribute to the work environment, such as leadership style, work-life balance, level of diversity and inclusion, and overall culture. These areas can all impact work relationships and performance. For example, organizations can support an inclusive community by celebrating diversity, encouraging active listening, and recognizing achievements. Studies show that people are most empathetic to those they spend a lot of physical time with. For this reason, friends in the workplace may be more likely to offer each other genuine support and feedback.

Job satisfaction and work productivity

Relationships can make life more enriching and fulfilling, whether being on a friend's team during a basketball game, walking through the park with a family member, or cooking dinner with your partner. Relationships at work can enrich your life in the same way. Employees are more satisfied with their jobs if they have positive working relationships. When people are satisfied with their job, they are more likely to make meaningful contributions and work productively.

How to foster positive workplace relationships

Fostering workplace relationships can help employees build an effective working community and culture. In one study, students who reported negative workplace relationships (despite having positive connections) had worse mental health outcomes than those who only reported positive working relationships. Positive workplace relationships not only impact life at work but may also prevent people from experiencing mental health issues. Below, explore ways to foster positive workplace relationships.

A woman in a suit smiles as she holds a tablet and walks away from a conference room next to a man in a suit who is speaking to her.
Getty/VioletaStoimenova

Foster communication in your work environment

Communication can play a key role in the work environment. When people work together effectively, employee relationships are enhanced. In addition, employee relationships help people work together effectively, proving a mutual relationship between the two. Good communication at work increases employee morale, satisfaction, and effectiveness of work interventions. Therefore, communication enhances both workplace productivity and workplace relationships. 

To foster workplace communication, both organizations and employees can practice the following:

  • Actively listening to and considering fellow team members' and coworkers’ ideas and input
  • Encouraging open and honest feedback to establish trust and transparency
  • Setting clear expectations, such as deadlines, so that everyone is on the same page
  • Arranging one-on-one meetings to check in with each other
  • Recognizing achievements and uplifting each other when possible 

Communication for stress relief and work relationships

Conflicts, disagreements, and drastic changes in the workplace can occur for many reasons, such as a change in management, high-pressure projects, or severe natural disasters that impact work. The stress and uncertainty caused by work challenges can strain work relationships. However, during challenging times, workplace communication may reduce psychological distress.

Build an inclusive culture  

Building an inclusive culture can help employees know they are seen and valued at work. When people experience a sense of belonging, they may be more likely to develop positive working relationships, benefiting the entire organization. Below are ways both organizations and employees can build an inclusive environment:

  • Organize team-building activities outside of the workplace for team members to bond
  • Respect boundaries and recognize that people may need personal space on given days
  • Resolve conflicts promptly and encourage open, honest communication
  • Give everybody a voice and a platform to share their ideas and values

Being a dependable employee for workplace relationships

Being a dependable employee may reduce workplace tensions and conflict. Turning in your work on time, being receptive to feedback, arriving to work on time, and working hard to turn in high-quality work are all ways of being a valuable team member. If fellow management or employees don’t have to worry about your work, there may be more time to focus on your relationships.  

Inclusivity and romantic relationships 

An inclusive work environment can be conducive to positive interactions. While specific individuals may form close or even romantic relationships, team-building events can be open to all. Being open to getting to know everyone, regardless of differences, may encourage an inclusive work environment.

In workplace romance, both parties are often required to sign love contracts. These contracts may acknowledge that the relationship is voluntary and consensual. These individuals may be asked to refrain from giving or receiving special treatment. The workplace can benefit from being inclusive and ensuring equal opportunity for all.

Two women and a man in blue scrubs laugh as they sit at a table together. The man holds a pen and writes in a notebook and the two women have coffee cups in front of them.
Getty/The Good Brigade
Get professional therapeutic advice about your career

Online therapy for work relations and job satisfaction

You may consider online therapy if you’re looking for other ways to enhance workplace relationships and job satisfaction. An online therapist can help clients identify and work through work-related stressors and improve communication skills, work-life balance, and other aspects of one’s work life. You can also attend sessions from the comfort of your office or home, making it a convenient option. With extra support options like journaling prompts, worksheets, and online group therapy, platforms like BetterHelp are often a comprehensive way to receive support, and you don’t have to have a mental health condition to sign up. 

For years, in-person therapy has been used to enhance health and well-being both at home and at work. Today, online therapy has proven equally effective. Research shows that for workers, online psychotherapy reduces the risk of burnout. Online therapy can also be used to treat various mental health symptoms such as anxiety and depression. Therefore, this option can be a valuable resource to enhance mental health, job satisfaction, and work relationships.

Takeaway

Fostering positive relationships in the workplace can be significant, as it can encourage collaboration, morale, and job satisfaction. Therefore, implementing effective strategies to create an inclusive culture where relationships can thrive can improve a workplace’s environment. 

Communication also plays a role in building this culture. Fostering open, honest communication between team members can help employees experience a sense of belonging at work. Online workers dialing in from home or the lead employee at an international conference may also benefit from these changes. If you want to enhance your mental health, job satisfaction, and working relationships, consider contacting a career counselor online or in your area.

Seeking to improve your mental health?
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
Get the support you need from one of our therapistsGet started