How To Communicate Better: 11 Communication Techniques That Work
Without our ability to communicate, we would likely be unrecognizable as a species. In addition to being vital for survival, visual communication through writing, symbols, and mass media is a trademark characteristic of modern civilization. But for most of us, communication is so ever-present that we may only notice it when something goes wrong.
An argument with a loved one, for example, may result in a meta-conversation about a communication breakdown, while a misunderstanding at work can highlight the need for clearer written communication between colleagues and supervisors. In both personal and professional contexts, it is essential to understand how to communicate in ways that facilitate productive, respectful conversation.
Explore how to communicate better
Here, we’ll explore several ways to improve your communication skills by learning how to connect with others and articulate your thoughts clearly and effectively. With empathy, mindfulness, and self-awareness, you can build strong relationships and diverse social networks while contributing to a friendly, cohesive community.
11 ways to improve communication skills: Body language, eye contact, and more
Becoming a better communicator involves a high degree of situational awareness, empathy, and continued effort. Good communication can benefit intimate relationships, family dynamics, professional prospects, and even simple daily interactions with acquaintances or strangers. By prioritizing productive, respectful conversations, you can gain a richer understanding of and compassion for others. Try implementing these skills in your everyday life as you navigate a diversity of social situations.
1. Think before you speak
Before you begin speaking, take a moment to consider your message and delivery. If you are in a heightened emotional state, it may help to calm down with a few breaths before engaging. By checking in with yourself before you articulate your thoughts, you may prevent misunderstandings and lead a more nuanced conversation.
2. Offer empathy and understanding
Empathy is crucial for building trust and connecting with others. Approach conversation with genuine curiosity and empathy for the other person by considering their feelings and perspective. By remaining aware of any social cues or circumstances that may be influencing the other person, you can tailor your communication to resonate with them better.
3. Ask questions
Questions are often necessary for gaining a well-rounded understanding of other perspectives, fostering a deeper understanding. They can also stimulate dialogue, convey interest, and move the conversation toward resolution. Use open-ended questions to give others an opportunity to contribute their thoughts.
4. Use examples
Examples can be a helpful tool for explaining yourself to others. They can help you translate abstract ideas into more available concepts that others can grasp more easily. Examples are especially valuable in situations where you are trying to illustrate a point, inform or educate others, or persuade.
5. Keep the conversation productive
It can be frustrating to engage in an unproductive dialogue—a conversation or situation in which there does not seem to be any active exchange of ideas. If you feel a conversation isn’t moving forward, it may help to take a moment and assess why. If you are navigating a tense situation, try addressing any underlying issues that may be hindering progress. It can also help to proactively elicit solutions, redirect the conversation, seek common ground, or even take a break.
6. Show respect
It helps to approach communication with respect for others. Insulting people, using offensive language, and interrupting others are some of the many disrespectful communication patterns that can pose an obstacle to effective communication. Instead, make a good-faith effort to build trust and understanding, even during a challenging conversation.
7. Communicate clearly and concisely
Clear, precise language is vital to effective communication. Use simple language and avoid ambiguity, and give others the chance to actively engage. Avoid being long-winded or overly complex, focusing instead on being concise and to the point. By making it easy for others to listen to and understand you in the moment, you can have more efficient and effective conversations.
8. Employ active listening
Talking is only one half of the equation; listening is the other. Active listening is a way to show others that you understand and value their contribution, and can be especially helpful for navigating challenging conversations. It involves consciously focusing on what the other person is saying, and incorporating their point into your response. This helps convey empathy and interest, facilitating meaningful dialogue.
9. Use “I” statements
When engaging in difficult conversations, you can avoid accusatory language by using “I” statements. In this way, you address your feelings and perspective rather than the other person’s words or actions. For example, you might use “I’m feeling,” “I’m thinking,” or “I’m telling myself that” to help discuss your thoughts without blaming others.
10. Be aware of body language and eye contact
Body language is vital to effective face-to-face communication. Try to remain aware and in control of nonverbal cues like facial expressions, gestures, postures, and eye contact. It may be just as important to tune into others’ body language, noticing if they seem open and receptive or closed and defensive.
11. Practice, practice, practice
Practice communication each day by remaining aware of your everyday interactions with others and constantly adapting your approach. You can work on specific skills through public speaking clubs, classes, and even therapy. Studying rhetoric, interpersonal communication, and human psychology can help you learn more about effective communication.
Learning how to communicate better through therapy
Your ability to communicate effectively can be affected by factors such as stress, social anxiety, emotional states, and more. In some cases, individuals may lack effective communication skills due to their upbringing. If you frequently find yourself in tense or awkward situations with others, it may be worth connecting with a therapist.
A therapist can help you understand what may be hindering your ability to express yourself and offer strategies and skills for improving communication and emotional intelligence. They can also provide a neutral perspective, helping you learn to broaden your awareness and reframe situations in a more adaptive way.
Interpersonal therapy is one type of therapy that may be worth considering. Research has found it to be effective for treating interpersonal issues related to depression, social anxiety, and mood disorders, though it may benefit anyone who struggles to communicate effectively with others.
Online therapy can help you improve communication skills
Through online platforms like BetterHelp, you may connect with a therapist trained to deliver interpersonal therapy and similar approaches that target communication issues. Online therapy is known to be just as effective as in-person therapy, and may offer additional ways to develop communication skills, such as group therapy, webinars, and interactive journaling.
Takeaway
Frequently asked questions
How can I communicate very well?
Learning how to communicate well can be challenging in some situations, but following a few basic rules can increase the chances of building good communication habits. Some experts recommend following the LARA method, which can help you keep communication healthy and productive:
- Listen. Use active listening skills, like making eye contact, turning toward the person, and using non-threatening body language.
- Acknowledge. When it is your turn to speak, say something that affirms what the other person is trying to communicate. If you’re unsure what point they are trying to get across, ask politely for clarification.
- Respond. Once you clearly understand the other person’s point, summarize their point back to them and ask any additional questions.
- Add. Contribute your thoughts and feelings to the conversation constructively. Be clear about what is on your mind and what you want to happen.
What is the most effective way of communicating?
Becoming an effective communicator usually means thoroughly practicing communication skills. While communication comes naturally to some, many people will need to take deliberate steps to use and practice their communication skills before their communication becomes more effective.
Below are some basic communication skills you can start practicing today:
- Be clear and concise. Keeping your communication brief and only including necessary information can help others better understand your message. Flowery language, irrelevant details, or excessive repetition can all make communication harder to understand.
- Mind your nonverbals. Your message is likely to be better understood if it is delivered in a nonconfrontational manner. Keep your arms in an uncrossed position, face the person you are speaking to, and make polite eye contact, if possible. Your body language should communicate that you are ready to listen. Evidence suggests that the message your body conveys may matter more than your spoken words.
- Be a good listener. Give the person you are speaking to your undivided attention when they are discussing their point of view. Avoid interrupting, but ask open-ended questions to clarify your understanding when it is your turn to speak.
Why is it important to communicate effectively?
Effective communication skills are usually required for both understanding and cohesion. If you’re communicating a point, you likely want that point to be fully understood by the people you are communicating it to. Effective communication helps the people you are speaking to internalize your message and understand your point of view. Communication is also necessary for people to operate cohesively. For example, consider a workplace where employees must work together on team projects daily. The team's speed, efficiency, and accuracy likely come down to how effectively the team mates communicate with each other.
How do you show value and respect in communicating with others?
One of the best and most essential ways to show value and respect while communicating with others is through active listening. Listening actively shows people you are communicating with that their thoughts and feelings matter to you. Below are some tips you can follow while listening actively:
- Use positive body language. Nonverbal cues are responsible for a huge portion of the message you are communicating. Adopt a nonthreatening posture. Avoid crossing your arms, and make sure your facial expression is neutral. The goal is for your nonverbal communication to convey a sense of openness and a willingness to listen.
- Don’t interrupt. Wait for the other person to finish speaking their point, even if you want to interject earlier.
- Paraphrase the other person’s message. Repeat what the other person has told you back to them in your own words to demonstrate understanding. If your understanding is incorrect and you need additional clarification, ask polite, brief questions until you understand the other person’s point.
- Be clear and concise. When it is time to speak your own thoughts, avoid lengthy statements or rambling communication. The other person should have ample opportunities to demonstrate their understanding or request clarification.
How do you maintain effective communication in the workplace?
Effective workplace communication can often be accomplished by developing a workplace communication strategy and creating a positive work culture. A workplace communication strategy is a framework within a workplace that outlines what is communicated to coworkers, managers, and customers and how that information should be communicated. Good communication is an important part of career development, and many employees may benefit from a more streamlined communication structure.
Investing in a positive workplace culture is also likely to be beneficial. A positive culture is founded on trust, open communication, transparency, and empathy. Ensuring that a work culture supports good communication can increase employee willingness to communicate their points of view. Effective communicators usually portray a positive attitude, welcome contributions from others, and withhold judgment. They also likely monitor their nonverbal signals and use open body language to ensure that they are approachable.
How can communication problems be solved?
Communication is a process. It may not start out strong or effective, but intentional effort and a willingness to improve can likely address most communication problems. Here are some things to make sure you avoid doing when attempting to address communication challenges:
- Don’t interrupt the other person or allow yourself to become distracted.
- Do not offer judgment or criticism unless requested; then offer it constructively.
- Avoid cliches or other phrases that convey passivity or disinterest.
- Don’t respond emotionally to a logical point.
- Avoid planning your response while the other person is still speaking; make sure you listen to everything they say before responding.
- Don’t give advice unless it is requested.
How do you overcome communication barriers?
Many barriers can prevent good communication. No matter what kind of communication barrier you encounter, getting past it will likely require deliberate effort and a willingness to improve your communication skills. Below are some strategies to overcome common communication barriers:
- Address Differences in Perception. Two people may have vastly different skills, knowledge, and attitudes. Coordinating with others to get “in the ballpark” may be necessary before initiating communication, especially in workplaces or other organizations.
- Use Simple Language. Communication can sometimes become complicated because of complex language and the addition of unnecessary information. Keep communication simple and on-point by using basic language, offering concrete examples, and clarifying when requested.
- Listen Actively. It is important you communicate a willingness to receive communication. Body language that conveys disinterest, a harsh tone, or interruptions can prevent other people from communicating effectively.
- Keep Feedback Constructive. People may struggle to communicate due to a fear of unwarranted criticism or judgment. Avoid passing judgment and only give feedback if requested (or if necessary as part of your duties). If you give feedback, keep it constructive and focus on the positives when you can.
How do you adapt communication to meet different needs?
Adapting communication to different needs likely requires that you assess how the communication environment has changed. For example, you may have a time constraint and need to communicate quickly. In that case, high-quality communication may not be efficient, and you may need to use tools like a group chat or other digital solutions to help coordinate communication. However, it is important that you follow up on communication to ensure that you are understood.
You may also have to adjust your communication to suit the needs of the person you are communicating with. They might have a vastly different understanding of the situation than you do, or they may not have communication skills anywhere near yours. It is generally the better communicator's responsibility to help bolster communication effectiveness. If you notice that the other person is struggling to communicate, lean more on your own skills to ensure they feel heard and understood.
How can I improve my conversation or communication skills in a relationship?
Open, empathetic communication is one of the key elements of a successful relationship. Communication skills are likely some of the most important relationship skills a couple can invest in. To begin improving your relationship communication, try following these tips from the Gottman Institute, an organization dedicated to studying what makes relationships work:
- Be mindful of your language. Try to start with “I” statements and avoid conveying contempt with your words. An “I” statement communicates your feelings without blaming the other person. For example, saying “I miss spending time with you” instead of “You don’t care about spending time together.”
- Watch your nonverbal communications. Make sure your posture, facial expressions, and tone of voice do not convey contempt, anger, or judgment. Good nonverbals are an extremely important part of good communication.
- Have validating conversations. The time dedicated to communication can sometimes become wholly dedicated to problem-solving, logistics, or other serious matters. Make sure you are taking time to have lighthearted conversations where both partners can communicate their feelings openly, not in an attempt to fix a problem, but merely to be heard and relate to their partner.
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