Teaching Teens To Seek Support: How Parents Can Impart Emotional Intelligence

Medically reviewed by Nikki Ciletti, M.Ed, LPC
Updated March 6th, 2025 by BetterHelp Editorial Team

Reaching out for help when we need it is a crucial life skill that can help us pursue our goals, foster wellness, and provide support to others. For teens, asking for help can be difficult at times. Increasing independence, past negative experiences, and other factors may keep them from practicing this skill. However, there are several ways of helping teens learn how to get more comfortable asking for direction, care, and compassion when they need to. Below, we’re discussing the benefits of asking for help and outlining approaches that you can take when helping your teen learn to seek support. 

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The importance of knowing how to ask for support

When we can’t meet our own needs, it’s often necessary for us to seek the care, guidance, or knowledge of others. Asking for help is a way for us to acknowledge our own limits while ensuring our needs will be met. It is not a sign of weakness—in fact, it often takes courage to ask others for support or direction. Also, not asking for help when necessary could lead to a sense of loneliness as well as negative outcomes related to the challenge at hand.

Asking for help can demonstrate a certain level of emotional intelligence, which is a skill that involves being self-aware, self-regulating, and socially adept. People who are emotionally intelligent generally know when they require help, understand how to obtain it, and can interact with others in a way that leads to beneficial outcomes. 

Being able to seek support from others can also be a sign of healthy relationships. Asking for help can indicate to a family member or friend that they are valued and appreciated. It’s a sign of trust, and individuals who seek the care of loved ones often develop closer connections with those people.

Why teens may struggle to seek help

Research suggests that help-seeking behaviors among adolescents are frequently inhibited. When teens avoid seeking help, they can miss out on the above-mentioned benefits associated with reaching out for support. The following are common reasons for this hesitance. 

Increased independence

Teens typically gain an increasing amount of agency over their lives the closer they get to adulthood. They may start to take over their schoolwork to a greater degree, drive themselves around, rely less on their parents for emotional support, and assert their independence in other ways. This independence can lead them to mistakenly believe that they should complete all tasks on their own, without help from others. 

Past negative experiences

Many children are met with obstacles when they ask for help at a young age, which can make it harder for them to reach out as teenagers. If a child is regularly denied support by their parents or other authority figures or teased or belittled for asking for it, they may begin to believe that they aren’t worthy of help or that they should always come up with answers on their own.  

Psychological challenges

Certain mental health concerns can make it more difficult to reach out for help. A mental health condition like depression, for example, can cause a lack of motivation, fatigue, social withdrawal, a sense of worthlessness, and other symptoms that may make pursuing support harder. We’ll explore the importance of young people asking for help with teen mental health concerns below. 

Common adolescent mental health challenges

The prevalence and severity of many mental health concerns today highlight the need for teens to seek support when necessary. There is evidence that the incidence of conditions like depression and anxiety is increasing globally. Mental health challenges can put increased strain on teenagers, who are already navigating the often-difficult transition to adulthood. 

Common teen experiences like a changing body, added responsibilities, and uncertainty about the future can contribute to or cause emotional distress and psychological challenges. However, as discussed above, these mental health concerns can also make it harder for teens to reach out. As stated by researchers in one study, “Adolescents most in need of psychological help are those least likely to look for it”. This, they explain, contributes to the treatment gap in adolescents. Only 25% of teens with mental health concerns seek care. 

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Modeling, emotional intelligence, and other strategies for teaching teens to seek support

When teenagers need help seeking support, there are several approaches you can take. The following strategies may help your teen learn to ask for guidance and potentially lead to positive outcomes in their life. 

Model the desired behavior as a parent or caregiver

As a caregiver, you may want your teen to believe that you have all the answers. However, showing them that you also need support at times may help them feel more comfortable seeking it themselves. You might try to model this behavior by regularly asking others for help in front of your teenager. 

Take, for example, a situation in which your teen asks you a question about a specific topic. You might say something like, “I’m not sure about that. Let’s ask [family member or friend] since they know more about this subject.” After pursuing the guidance of another person—and successfully answering the question—you can show your teen the value of seeking support. This demonstrates to them that you recognize your own limits and feel confident enough to let other people fill in the gaps.

Emphasize the importance of emotional intelligence

Components of emotional intelligence—like self-awareness, emotional regulation, and social skills—are widely considered to be vital to a person’s ability to live a fulfilling, productive life. Talk to your teen regularly about the importance of emotional intelligence and how they can develop it in their life. 

You might have them list their proficiencies as well as areas in which they think they can improve. You can also encourage them to check in with themselves frequently when they are learning something new. Have them regularly ask whether there are concepts they don’t understand or subjects they’re struggling with. The self-awareness that comes with emotional intelligence can help teens identify gaps in their knowledge where they might benefit from the guidance and expertise of others. 

Let them know you’re available to listen

Feeling unheard early in life can make teens and children struggle to reach out later when they need help. Show your teen that you’re available to have a nonjudgmental, candid conversation whenever they want to express concerns or just talk about their feelings. Knowing that they can ask you for help may make the process more comfortable for them, leading to more productive interactions with others as well. 

Other strategies for teaching teens to seek support

There are a few other approaches that may also help when teaching your teen to ask for support. For example, you might teach them conversation starters so that they know what to say when asking others for direction. For example, at school, they can approach their teachers for help by saying, “I’m not sure I understand this concept. Can you give me some guidance?”

Additionally, research suggests that stigma and a lack of awareness of mental health topics commonly contribute to reductions in help-seeking behavior in teens. Normalizing emotional challenges by discussing them openly can help reduce the stigma that may be attached to them. You could consider taking your teen to a support group where they can meet people who are experiencing similar concerns. You might also talk about your own experiences with a mental health challenge, if applicable. 

Helping teens take advantage of mental health resources

Parents and caregivers can assist teenagers in finding and using various tools and services, including psychotherapy, informational materials, and helpful exercises that teach them about mental health topics. 

Consider going to the library or a bookstore with your teen to check out or purchase reputable books from trained mental health professionals on mental health-related topics. Or, you and your teen might try listening to psychology lectures at a local college or podcasts about emotional intelligence. You may also help your teen find quality online resources geared toward adolescents. For example, the US Department of Health and Human Services hosts a Mental Health for Adolescents page that includes information on common psychiatric disorders, links to research, and tips for teens seeking care. 

Lastly, directly connecting your teen with mental health care is often an effective way of helping them address psychological concerns, navigate life challenges, and learn how to seek guidance and care. You can search for qualified therapists near you or use an online therapy platform, where your teen can be matched with a professional. 

How parents and teens can seek support through online therapy

If you’re seeking mental health care for yourself or your teen, you might consider connecting with a licensed therapist online. Online therapy can be an effective and convenient way for busy parents and young people to seek professional help, since it allows you to receive support from home and is also often more cost-effective than in-person care without insurance. 

The benefits of online mental health resources for teens and parents

With an online therapy platform like BetterHelp (for adults) or TeenCounseling (for teens 13–19), you or your teen will be matched with a licensed therapist, allowing you to receive support from someone who suits your needs and preferences. You can then speak with them live remotely from anywhere you have an internet connection, at pre-scheduled times that work for the both of you. Your therapist can also connect you with helpful mental health resources, such as at-home exercises geared toward developing emotional intelligence. 

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The efficacy of online therapy

The results of an increasingly large number of studies point to the potential effectiveness of online therapy for treating a range of mental health concerns that may impact teens. In a systematic review that involved 25 studies and 11 different disorders, for example, researchers suggest that therapy for treating mental health conditions in children and teens “can be successfully adapted to an internet-delivered format”. Additionally, in studies in which the two modalities were compared, online therapy was indicated to be as effective as in-person counseling in many cases. 

Takeaway

Knowing how to ask for support can be vital to a teenager’s ability to navigate the transition to adulthood in a healthy, productive way. Parents and caregivers can teach their teens how to ask for help by modeling that behavior, imparting lessons on emotional intelligence, and connecting them with useful mental health resources. If you or your teen are interested in working with a therapist, you might consider utilizing an online therapy platform. Reaching out for help isn’t always easy, but it can be a constructive step toward mental wellness. 

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