24/7 Therapy: Free Mental Health Support May Be Available Anytime

Medically reviewed by Andrea Brant, LMHC
Updated July 12, 2024by BetterHelp Editorial Team
Please be advised, the below article might mention trauma-related topics that include suicide, substance use, or abuse which could be triggering to the reader.
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Many people seek mental health support in the form of therapy or counseling for various mental health challenges. These challenges may involve eating disorders, depression, self-harm, anxiety, or relationship turbulence. With the rise of technology, the availability of 24/7 therapy and crisis counselors has become increasingly popular. 

24/7 therapy and counseling services may offer help at any time, even when you can't reach your usual support group. These kinds of services may help in managing tough emotions by giving you a place to talk and guiding you toward healthy coping mechanisms. To make the most of these services, it can be important to be honest about your feelings, ask for help when you need it, and stay connected with the people who support you. In the next sections, we'll dig deeper into 24/7 therapy, looking at different choices and discussing how they work.

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You're not alone if you're experiencing mental health challenges

24/7 free support hotlines

Flexible mental health support might be helpful for anyone experiencing mental health challenges. Several reputable organizations now offer 24/7 free hotlines to help support people in need. Message and data rates may apply when contacting these hotlines.

988 Suicide and Crisis Lifeline

The 988 Suicide and Crisis Lifeline, also known as the National Suicide Prevention Lifeline or simply "Lifeline," is available for individuals experiencing suicidal thoughts or emotional distress, providing support 24/7. Trained counselors are available to listen and offer guidance, and they may be able to help callers find the right resources and support networks.

Substance Abuse and Mental Health Services Administration (SAMHSA)

SAMHSA's National Helpline offers free, assistance for individuals and families facing mental health conditions or substance use disorders. SAMHSA's services are usually available in both English and Spanish. This helpline is designed to help provide referrals to local treatment facilities, support groups, and community-based organizations.

Crisis Text Line

For text-based assistance, the Crisis Text Line allows users to connect with trained counselors by texting HOME to 741741, providing free 24/7 support. This service may be particularly useful for individuals who may be uncomfortable talking on the phone or prefer the convenience of texting. Other options for interacting with the Crisis Text Line include chatting with representatives on the website or messaging the organization on WhatsApp.

Samaritans

The Samaritans organization focuses on providing emotional support to anyone in distress or individuals needing help processing challenging emotions. The organization offers helplines in several countries. This service is usually available to those struggling with a wide range of emotional challenges, from grief to relationship issues.

NYC Well

For those in the New York area, NYC Well extends mental health support through phone, text, or chat services to residents in need. With a comprehensive database of local resources, this service can connect callers with appropriate mental health providers and support systems.

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Making the most of free mental health support

To make the most of these free resources, it may be helpful to follow these tips:

  • Reach out early before a situation escalates.
  • Be honest about your feelings and concerns.
  • Stay engaged by asking questions and actively participating.
  • Follow up on provided advice or suggestions.

Finding support for mental health concerns can be challenging, but 24/7 therapy services may offer more flexible help than other forms of therapy. With the availability of these services, you might be able to connect with a counselor or mental health professional at a time that works best for you.  

BetterHelp is an online platform that can connect users with licensed therapists, offering discreet and convenient support through messaging, phone, or video consultations. They can help provide a personalized approach by matching clients with therapists specializing in their specific needs. You may be able to reach out to your therapist at almost any time of day or night, and they'll respond as soon as they're available. 

While therapy can be a great resource for managing symptoms, consider contacting a 24/7 emergency hotline if you need immediate assistance. In an emergency, you may dial 988, text "HOME" to 741741, or attempt to reach any other hotline mentioned above. 

How to find the right therapist

Finding a 24/7 therapist may benefit those managing mental health conditions, crises, relationship challenges, and more. Support is often readily available, which may make it easier for individuals to connect and discuss their concerns with an empathetic listener.

When choosing a therapist, it may be useful to focus on factors such as their expertise, communication style, and availability. Some may offer free or low-cost services depending on your situation.

Does insurance cover online therapy?

Depending on the plan, some insurance providers may help cover online therapy services, making it more attainable for those in need of mental health support. When searching for online therapy platforms, it's often helpful to check with your insurance company and the therapy provider to see if your treatment will be covered.

Even if an online therapy platform is not covered by health insurance, it may offer pricing options to help make paying for therapy easier. Online therapy is, in many cases, more affordable than in-person sessions. In addition, you may save money in other ways, for example, not having to address childcare or taking time off work to attend an in-person session. It can also make it easier to schedule therapy sessions at a time that works for your life. 

Furthermore, numerous studies have shown online therapy to be as effective as in-person therapy at treating mental health concerns like anxiety and depression. 

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You're not alone if you're experiencing mental health challenges

Takeaway

Finding 24/7 therapy support can be important for those experiencing mental health challenges or crisis situations. Certain options, such as the Crisis Text Line, can be useful for urgent situations where other support forms are unavailable. For long-term help, platforms that may provide an extension to mental health professionals round-the-clock through in-app messaging, phone calls, and video sessions could be helpful. These services often provide a safe space for users to connect, talk, and receive guidance and treatment plans from trained mental health professionals.
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