Client outcomes

High-quality therapy that drives client outcomes

We believe that therapy should lead to real, measurable improvements in people's lives. Download our white paper on platform quality and client outcomes to learn more about our approach to therapy.

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Our results

  • 4.9 out of 5
    Avg. based on 1.7M+ session ratings
  • 5M+
    Total clients helped worldwide
  • 72%
    Clients reported symptom reduction in 12 weeks

Client testimonials

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  • I have been working with Russell for nearly 4 months now and he is the best therapist I have ever had. Each week we come up with individualized goals for me to work on. I have had a marked decrease in the amount of anxiety and panic attacks I have. He has helped me to add new coping skills to my "tool box"

    Written for William (Russell) Glass, LPC on November 22, 2024

  • This wonderfully dedicated doctor is helping me understand me better and with the sessions, classes, worksheets, and journaling I have no doubt I will be the best me.

    Written for Dr. Vernon Stewart, LCPC on December 11, 2024

  • She helps me so much by turning my venting and rambling into things that can be addressed, and she suggests concrete tasks (e.g., journaling, completing various assessments) which help me address things. I continue to see Joanna because my anxiety is greatly reduced, my thoughts are clearer, and I have a more realistic perspective on my life.

    Written for Joanna Hedin, LCSW on May 23, 2024

  • Rachel has been amazing! She truly takes the time to understand what I'm going through and offers various methods of help not only direct from her but through classes, worksheets, and group sessions. I feel at ease speaking with her and feel like I've gotten so much out of just the 3 sessions we've had which makes me feel confident in how much my life can improve moving forward with her.

    Written for Rachel Anauo, LMHC on November 21, 2024

  • I have been working with Russell for nearly 4 months now and he is the best therapist I have ever had. Each week we come up with individualized goals for me to work on. I have had a marked decrease in the amount of anxiety and panic attacks I have. He has helped me to add new coping skills to my "tool box"

    Written for William (Russell) Glass, LPC on November 22, 2024

  • This wonderfully dedicated doctor is helping me understand me better and with the sessions, classes, worksheets, and journaling I have no doubt I will be the best me.

    Written for Dr. Vernon Stewart, LCPC on December 11, 2024

We help clients find a therapist that they love working with

We aim to keep clients actively involved in their therapy journey with our cutting edge matching system to drive strong client-therapist rapport and platform engagement.

Explore our approach

Learn more about our impact

  • 2024 Platform Quality ReportLearn how we are providing access to high-quality mental healthcare at a massive scale.
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  • BetterHelp's Social Impact in 2024In 2024, BetterHelp donated the equivalent of $14 million dollars of therapy through 100+ nonprofits.
    Read more