Are there financial aid options available at Better Help?

A friend from Michigan recommended Better Help to me because of the anxiety I am experiencing. I was born and raised in Guatemala and it's hard to find these services here. However, I believe I misunderstood the charge here. I thought it was that fee a month for 4 weeks, but today that I logged in I saw that it's weekly but charged monthly.

For the moment, I am not able to afford them. I was wondering if there are other financial aids that I might be able to apply to.

Thank you!
Asked by Maggie
Answered
03/08/2021

This is directly from the BetterHelp Blog; I believe you need to get in contact with billing. If you are unsuccessful, I would see if there are local outpatient clinics in your area that can provide therapy at a sliding scale fee. However, I believe you should be able to apply for financial aid and get treatment on a sliding scale. Contact BetterHelp's customer service and ask to speak to billing. I think they can direct you in the right direction for this question.

Deciding to see a therapist to address your emotional problems and mental health concerns using contemporary psychotherapy may be one of the most important decisions you will make in your lifetime. It is a hard enough decision for many people without having to worry about how they will pay for it. Yet, professional fees can be a burden if you do not have adequate income to pay them and keep your household running simultaneously.

Many people do not seek treatment because they cannot afford it, which is a big problem in our society. Even those with health insurance have this problem because many do not cover mental health care. One solution offered by many counselors is sliding scale fee therapy. If you qualify, this fee structure can allow you to get the help you need without bankrupting you.

Is BetterHelp free?

BetterHelp provides fee-based online mental health services to help couples and families deal with relationship issues, gain access to support groups, and provides access to free mental health resources. The BetterHelp platform offers affordable therapy based on contemporary psychotherapy practices -- at a fraction of the cost of traditional in-office therapy.

Does insurance cover BetterHelp?

BetterHelp offers affordable psychotherapy that can be less than a health insurance co-payment in many cases. However, most insurance companies don't directly cover the costs. Clients using the BetterHelp platform gain access to affordable sliding-scale therapy and counseling services that meet their financial and emotional needs.

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(MSW, LCSW)