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Frequently asked questions
Below are some answers to commonly asked questions related to counseling and online therapy.
How do I find the best therapist nearby?
To find a therapist nearby, simply type in your city, state, or zip code in our search bar above and you'll see therapists helping people in your area. With online counseling, you have more flexibility in choosing a therapist best suited for your needs.
Can therapy help?
Just about anyone can benefit from therapy. Find a counselor using BetterHelp's online platform and start feeling better and more in control of your life.
Which therapist is the right therapist is for me?
Finding the right professional for you can seem overwhelming, but you can narrow down your search by considering what type of therapy you’d like to pursue. If you feel like your matched therapist isn’t a right one for you, you switch at any time.
What's an average wait time for a counselor on BetterHelp?
After taking our short questionnaire, you'll be matched with a therapist in about 48 hours. Once matched, you can instantly message and schedule a time with them for a live session that works for you both. Your therapist may offer CBT, dialectical behavior therapy, interpersonal therapy, psychodynamic therapy, emotion-focused therapy, and family therapy.
What does therapy cost?
Traditional face-to-face counseling with a therapist typically costs $150-250 per session, while online therapy with BetterHelp ranges from $100-200 per week (billed every four weeks).
What should I ask in therapy?
Consider asking your counselor about your personal goals, triggers, and coping strategies. You can explore relationship patterns, past traumas, and state of your emotional well-being with your therapist. Learn more about what online therapy can do, and how millions of sessions have helped more than 1,845,000 people.