Why can't I cry even when my heart is shattered?

Thank you for taking out the time to reach out for help.  It takes a lot of strength to do so. I am hearing that you can feel emotions but that you are unable to cry. It must be frustrating to be unable to do so.  My first question is how do you usually handle situations that make you upset? How long have you been unable to let tears out? It seems that there may be something that is causing a block or numbness. This may be causing your inability to cry.  I would suggest trying some relaxation techniques to help make your body comfortable and relaxed. This may help with getting you in a position where you feel okay to let it out.  I also suggest looking into what situations make you upset and what you feel is best in how to deal with them.  Is what you are doing not working or does it only help temporarily?  

I would also like to know if you were able to previously cry during hurtful situations.  Has anything changed since then? If so, what is it and how long has it been affecting you? Crying is a big release and sometimes we see it as a weakness as if we are not strong enough to handle life's moments of downs.  It is important to reframe that thought and turn it into a positive one.  Crying is an excellent way to release emotions.  Most people feel like a ton of bricks has been lifted after a good cry.  Sometimes, we just need to let it all out and we are able to have some clarity afterwards.

I suggest trying therapy if you have not already done so.  It is helpful in looking at why you are having trouble crying and what else may be underlying.  It can also offer techniques that can help you deal with your emotions and improve your emotional and mental health overall. Therapy does not have to be long-term.  Sometimes all one needs is 5-8 sessions to help you adjust and get you back on your feet.  I wish you all the best!