ABOUT ME
Hello, my name is Carmen and I can support you through difficult issues and life changes. If you are struggling with issues related to anxiety, depression, trauma, grief, self-esteem, relationships, addiction, facing major life changes or find it difficult handling multicultural issues, I would like to help you find a path to overcome your concerns. I invite you in a gentle, supportive and non-judgmental way to work collaboratively on your individual needs. I believe in the power of your inner resources for self-healing and repair through a nurturing relationship.
My aim is to create a nurturing relationship that enables you to explore and connect the root of your current struggles with formative experiences and past relationships. I want to support you to change unhelpful behavioural and thinking patterns that are preventing you from leading the life you want and to implement self-care and self-compassion to transform your life. I believe in the power of connecting with your emotions to heal and transform, and lead a life with clarity.
I work holistically taking into account feelings, body, mind and the soul. My clients are from a variety of cultural backgrounds, as well as diverse sexual orientation and gender identity. I am an Integrative Counsellor with over 9 years of experience providing therapy. I tailor different therapeutic approaches including Person Centre, Cognitive Behaviour Therapy, Acceptance and Commitment Therapy and Mindfulness among others to best suit your individual needs.
I am passionate about nature for healing and calm, as well as cultures as a way of broaden the senses and understanding others in our differences and similarities, and people power to bring out our inner resources for self-healing through a nurturing relationship.
I am a fully qualified and registered Member of the British Association for Counselling and Psychotherapy (BACP) in the UK. I work according to BACP Ethical Framework for the Counselling Professions.
Professional experience
10 yrs in practice
Stress, AnxietyTrauma, AbuseGriefDepressionCoping with life changes
Additional areas of focus:Addictions, LGBT, Relationship issues, Intimacy-related issues, Sleeping disorders, Anger management, Self esteem, Career difficulties, Compassion fatigue, Abandonment, Attachment issues, Chronic pain, illness, and disability, Codependency, Dependent personality, Divorce and separation, Domestic violence, Drug and alcohol addiction, Forgiveness, Guilt and shame, HIV / AIDS, Hoarding, Immigration issues, Infidelity, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Multicultural concerns, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Paranoia, Post-traumatic stress, Prejudice and discrimination, Seasonal Affective Disorder (SAD), Self-love, Sex addiction, Sexual assault and abuse, Somatization, Women's issues, Workplace issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Carmen Castillo. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Sólo tuve la oportunidad de tomar pocas sesiones con Carmen, pero en este corto tiempo me ha ayudado en muchísimos aspectos. Estoy muy agradecido de haberme topado con ella! 1000% recomendada
Written on Mar 23, 2025 after therapy with Carmen for 3 weeks on issues concerning self esteem, career difficulties, coping with life changes, coaching, and adhd
I have had 3 sessions with Carmen. Carmen is a wonderful therapist and I have finished each session feeling better and energised. I feel listened to and there is absolutely no judgment from Carmen when I discuss my problems. I look forward to my sessions and truly believe that Carmen will help me heal from my past traumas.
Written on Feb 10, 2025 after therapy with Carmen for 1 month on issues concerning stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, eating disorders, self esteem, anger management, career difficulties, coping with life changes, and coaching
It's great to speak to Carmen. She's a great listener and a great guide for me to find my healing path
Written on Dec 30, 2024 after therapy with Carmen for 3 weeks on issues concerning depression, addictions, relationship issues, and coping with life changes
I took sessions with Carmen for 3/4 months and she was fantastic. She was understanding and supportive of my concerns while ensuring I was comfortable talking about the issues I was having. I hadn’t been to therapy before and was a bit anxious however Carmen made it as natural a conversation as possible and was always supportive, approachable and understanding. Will be looking to return to sessions with Carmen after a short break and would definitely recommend her to anyone looking to take up therapy! Thank you Carmen!
Written on Dec 18, 2024 after therapy with Carmen for 2 months
Absolutely amazing , earth angel in my opinion. Really really changed my life for the better . Cannot recommend Carmen enough . Even though it was by phone I could really sense the care and sincerity she has . If I need to go back again I will definitely requesting Carmen .
Written on Nov 14, 2024 after therapy with Carmen for 2 months on issues concerning depression, grief, intimacy-related issues, self esteem, career difficulties, and coping with life changes
She is patient, kind and thoughtful with good suggestions and insightful answers. No judgment.
Written on Nov 10, 2024 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, grief, sleeping disorders, parenting issues, self esteem, and coping with life changes
Recomiendo a Carmen 100% me ayudó bastante
Written on Sep 05, 2024 after therapy with Carmen for 4 weeks on issues concerning stress, anxiety, intimacy-related issues, parenting issues, and self esteem
Carmen is 100% focussed on her client and their needs; is a phenomenal listener and an empath - and excellent at keeping you on topic even when I try to deflect ! Carmen is enabling me grow as a person and increase my self awareness and self esteem. I also value that she gives me ownership to continue or not
Written on Aug 23, 2024 after therapy with Carmen for 2 months on issues concerning relationship issues, intimacy-related issues, self esteem, coping with life changes, and compassion fatigue
Gracias Carmen me estas ayudando un monton
Written on Aug 07, 2024 after therapy with Carmen for 2 weeks on issues concerning family conflicts
I'm really happy that I found Carmen as my therapist. She supports me and understands me, and make me feel I can overcome everything that makes me feel anxious, and she help me grow my low self-esteem. I can't recommend her enough.
Written on Jul 30, 2024 after therapy with Carmen for 2 years and 4 months on issues concerning stress, anxiety, depression, self esteem, and career difficulties
Carmen es extremadamente profesional y muestra gran interés en ayudarte. Cuando te escucha sabes que está escuchando de verdad. Muestra respeto y amabilidad en todo momento. La mejor terapeuta que he tenido!
Written on Apr 16, 2024 after therapy with Carmen for 3 months on issues concerning stress, anxiety, relationship issues, family conflicts, self esteem, and coping with life changes
From my first session with Carmen I immediately felt that I was in good hands. She is very experienced dealing with patients suffering with anxiety and has helped me work with my own. She is also very responsive to messages and you can tell that she genuinely enjoys being there for her patients. I would highly recommend her to anyone who is seeking therapy and needs to work with their anxiety and stress levels.
Written on Mar 30, 2024 after therapy with Carmen for 1 month on issues concerning stress, anxiety, self esteem, career difficulties, coping with life changes, coaching, and adhd
Carmen is wonderful! Her compassion and expertise has healed me a lot and supported me greatly through my very hormonal pregnancy!
Written on Feb 18, 2024 after therapy with Carmen for 7 months
Lucky to have found Carmen, she is delightful.
Written on Feb 14, 2024 after therapy with Carmen for 8 months on issues concerning stress, anxiety, grief, self esteem, career difficulties, coping with life changes, and coaching
I conected inmediatly with her. With her very soothing voice and gret undestanding, I felt listened and cared. I’m very please with the decision to star with the app and get back on track with my life and emotions.
Written on Jan 30, 2024 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, anger management, career difficulties, coping with life changes, and coaching
Carmen changed my life, she is fantastic!
Written on Jan 15, 2024 after therapy with Carmen for 2 months on issues concerning depression, relationship issues, trauma and abuse, intimacy-related issues, parenting issues, and self esteem
Carmen is extremely warm, patient, engaging, and respectful. She listens carefully to concerns and offers incredibly poignant and helpful advice. She's also has a lovely presence, makes it very easy to talk to her, and makes me feel so much lighter after my sessions with her. Thank you, Carmen!
Written on Jan 15, 2024 after therapy with Carmen for 6 months on issues concerning depression, stress, anxiety, self esteem, and career difficulties
Carmen is the best therapist I have ever had and could ever have wished for. Her wisdom and kindness helped me beyond words. I am so grateful!
Written on Aug 01, 2023 after therapy with Carmen for 3 months on issues concerning relationship issues, grief, self esteem, and anger management
Carmen is a wonderful therapist with a global perspective that understands the complexities of living abroad and/or with a partner from a different culture and background. She gave me the tools to better listen to my needs and hold space for myself. She also reminded me what it means to make space for joy and fun. Thank you for absolutely everything.
Written on May 21, 2023 after therapy with Carmen for 3 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, eating disorders, self esteem, anger management, and coping with life changes
Talking to Carmen was a very pleasant experience. She always made me feel heard throughout our sessions, by creating a warm and safe space for me to freely open up and talk about sensitive issues. Thank you Carmen!
Written on Apr 10, 2023 after therapy with Carmen for 3 weeks on issues concerning intimacy-related issues
Carmen identify my primary problem straight away and provide support accordingly. I feel so much better just 2 sessions later.
Written on Apr 03, 2023 after therapy with Carmen for 2 weeks on issues concerning lgbt, relationship issues, intimacy-related issues, self esteem, career difficulties, and coping with life changes
The most amazing therapist ever
Written on Feb 17, 2023 after therapy with Carmen for 2 weeks on issues concerning depression, relationship issues, trauma and abuse, grief, eating disorders, self esteem, and coping with life changes
Professional and supportive. I have improved my quality of life since I'm doing sessions with her for over 5 months now. Very grateful to have her
Written on Dec 22, 2022 after therapy with Carmen for 5 months on issues concerning stress, anxiety, trauma and abuse, intimacy-related issues, coping with life changes, and coaching
Carmen is the most wonderful therapist, she has a calming presence that instantly puts me at ease and has helped me work through such a lot of my past. I’ve had quite a few different therapists but she’s by far the best I’ve ever had the pleasure of working with.
Written on Oct 26, 2022 after therapy with Carmen for 6 months on issues concerning grief
Me hace sentir confianza
Written on Sep 13, 2022 after therapy with Carmen for 3 weeks on issues concerning depression, stress, anxiety, trauma and abuse, and anger management
Una muy buena profesional. Paciente y empatica. Es muy fácil abrirse con ella, ella lo pone muy facil.
Written on Jul 31, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and trauma and abuse
Fab and has really helped.
Written on Jul 21, 2022 after therapy with Carmen for 3 months on issues concerning stress, anxiety, and self esteem
Carmen has a really calm presence that helps me relax. She helps me see that there are things I am doing and can do to help myself and she focusses on encouraging these behaviours. I am in an odd place, having a new diagnosis, co existing issues and new medication. I’m learning about myself a lot at the moment and can’t always articulate well what I need. Carmen is patient and understands I’m on a journey and she is there to support. She sends me worksheets and information to help me understand more about my diagnosis and she checks in regularly to see how I am doing and to see if o need any help before our next video session.
I feel very comfortable with Carmen and that was important to me to be able to speak freely.
Written on Apr 18, 2022 after therapy with Carmen for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, self esteem, and adhd
Carmen has been great and I would highly recommend her to anyone. She is very supportive, non-judgmental, and kind. I always feel validated in my feelings when I speak with her and she makes it very easy to open up. I felt so much better even after one session with Carmen. Thank you so much!
Written on Apr 13, 2022 after therapy with Carmen for 2 weeks on issues concerning depression, stress, anxiety, and relationship issues
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