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I am a graduate of Bryn Mawr College of Social Work and Social Research Masters Program. Since then, I have worked in adoption, with hospice, and with a variety of people with different problems in my private practice of 25 years.
Some of these include relationship counseling, individual counseling, obesity, eating disorders, depression, anxiety, chronic illness, alcoholism, drug addiction, women's issues, and geriatrics. Working with people to be the best that they strive to be is always the only goal that I have. I will help you discover what is right with you. We will use your strengths to make you the best you can be. It only takes a serious commitment from you.
Sometimes we may have to dig a little deeper, and that is OK, too. There is no "cookie-cutter" counseling! However, I will always treat you with the respect that you deserve, and encourage you to use the intelligence that you have within you to resolve your issues.
It takes courage to change; it often takes a person in emotional pain as well. Whatever has brought you here, I salute you for taking that first step! I look forward to helping you on your journey as you find out how small changes in behavior and thinking can lead to big changes in your life, one step at a time.
I am a Certified Diplomate through the National Psychotherapy Association, a Masters Addictions Counselor through the National Association of Addiction Counselors, a member of long-standing in the National Association of Social Workers, and a Masters Addictions Counselor through the National Association of Forensic Counselors.
Let's get started on your being the best that you want to be! You are incredibly and beautifully complicated, and you will be impressed with all of your complexities that we will discover together as you begin your journey of self-discovery!
Additional areas of focus:Addictions, LGBT, Family conflicts, Trauma and abuse, Eating disorders, Sleeping disorders, Parenting issues, Anger management, Self esteem, Career difficulties, Bipolar disorder, Coping with life changes, Compassion fatigue, ADHD, Abandonment, Aging and Geriatric Issues, Body image, Cancer, Caregiver issues and stress, Chronic pain illness and disability, Co-morbidity, Codependency, Communication problems, Divorce and separation, Eating and Food-Related Issues, Emptiness, Family of Origin Issues, Family Problems, Guilt and shame, Hospice and End of Life Counseling, Impulsivity, Infidelity, Isolation / loneliness, Obsessions, Compulsions, and OCD, Panic disorder and panic attacks, Personality Disorders, Post-traumatic stress, Seasonal Affective Disorder (SAD), Social anxiety and phobia, Women's issues, Young Adult Issues
These quotes represent just a few of the many positive reviews that we have received for Jan Hernandez. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Jan is fantastic! She truly cares about my well being and provides great feedback for me.
Written on Mar 01, 2024 after therapy with Jan for 3 years and 2 months on issues concerning depression, stress, anxiety, trauma and abuse, and grief
Jan has been incredibly helpful during my BPD journey. She’s the only therapist who makes me feel heard and validated but she’s also the only one who challenges me when needed. I can now confidently say that I have all the tools I need to live a peaceful life. I couldn’t be more grateful that Better Help chose Jan for me two years ago!
Written on May 25, 2022 after therapy with Jan for 1 year and 11 months on issues concerning depression, stress, anxiety, addictions, relationship issues, self esteem, and career difficulties
I am quite fortunate that I got a chance to have counselling from suh a vastly experienced and an understanding Psychologist. She has helped me in crucial moments of my life and I am glad that I had the Better Help's brilliant app at my disposal, thank you.
Written on Aug 06, 2021 after therapy with Jan for 5 months on issues concerning stress, anxiety, addictions, and eating disorders
I have worked with Jan for almost 2 years and it's been so good! She is such an active participant in my therapy. She is all about putting in the work to feel better. She listens when I want to just spill and pushes me to think and dive deep into how to feel better. Jan does not just sit on the sidelines but takes such an active role in keeping me accountable and pushing me to challenge my ways of thinking to find new ways to feel good about myself and my relationships. She has always been on top of it and I never feel like she wasn't listening or caring. It'll be so sad to say goodbye to Jan, but I've moved home and changed insurance. Working with her has changed my life so much in the last 2 years and a lot of it is thanks to her. I have new ways of looking at life and my behavior and feel better equipped to go out into the world managing my anxieties.
Written on Jul 20, 2021 after therapy with Jan for 1 year and 8 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, eating disorders, and coping with life changes
Jan was always willing to have an honest conversation and help me realize things about me that I had been ignorant about or I had been ignoring to understand altogether. Over several months, she was able to help me develop tools to manage the issues that I had and they have been extremely helpful in my day to day life.
Written on Feb 01, 2021 after therapy with Jan for 5 months on issues concerning stress, anxiety, intimacy-related issues, self esteem, and career difficulties
I was so glad , that "better help " Jan for me!
Jan understands me and gives the right response to me.
She also send me some worksheets and , those helps too! I am glad , that Jan is my counsellor ! Cause of her care, kindness and the advice she gives, is so right on!
I feel so good after each talk with her. And she really cleared my thoughts and my mind too.
I learned though her, think positive!
Thanks Jan be there for me and help me to move forward in life!
Written on Nov 19, 2020 after therapy with Jan for 4 months on issues concerning depression, stress, anxiety, and trauma and abuse
Really good! I always had a great time having conversations with my therapist. She helps me whenever I feel down and doesn't judge me for my habits thoughts and downfalls. I really appreciate my time with her and I'm always looking forward to each and every session we have!
Written on Nov 10, 2020 after therapy with Jan for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, coping with life changes, and compassion fatigue
Jan has been wonderful with listening to my needs, providing me resources to practice and reflect on what is discussed in our sessions. In just a couple of months, I feel like I have been growing and understanding myself much more with her help. I love the worksheets!
Written on Oct 28, 2020 after therapy with Jan for 3 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
I have been working with Jan Hernandez on my depression and anxiety for a year. During the time, Jan has been patient, considerate, available when I needed her; and, most importantly, was not shy to have an uncomfortable conversation when needed. After a year of the therapy, I have never been as good as I am now. Jan assisted me to know myself better, my issues, my fears and my darkest side. She then helped me to overcome the fears, accept my limitations and take baby steps to get better. For that, I do recommend if you need help to reach out to Jan.
Written on Oct 12, 2020 after therapy with Jan for 10 months on issues concerning depression, stress, anxiety, addictions, lgbt, sleeping disorders, self esteem, anger management, and career difficulties
I usually have a hard time opening up to people, but Jan is very easy to talk to and a great listener. She gives amazing advice and tips that are easy to implement.
Written on Sep 26, 2020 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, and coping with life changes
I feel like my time with Jan has really helped me identify and work on a lot of problems I didn't really see before I started working with her. My time on BetterHelp has helped me restructure my life in a way that works better for me!
Written on Aug 27, 2020 after therapy with Jan for 4 months on issues concerning depression, stress, anxiety, family conflicts, eating disorders, sleeping disorders, and coping with life changes
She is super kind and good at helping to find ways to handle difficult situations. She is incredibly non-judgmental and only wants the best for those she helps. I look forward to talking with her every week. :)
Written on Jul 15, 2020 after therapy with Jan for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, sleeping disorders, self esteem, and coping with life changes
Jan Hernandez was very trusting and understanding. She listened to everything that I have told her and helped me heal from that.
Written on May 23, 2020 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, self esteem, and coping with life changes
Although we have only shared a few sessions so far, Jan takes initiative and I’ve felt very comfortable opening up to her as she’s very professional and understanding but also straightforward which I appreciate. I’ve had a really good experience so far and she’s helped me!
Written on May 09, 2020 after therapy with Jan for 2 weeks on issues concerning stress, anxiety, relationship issues, and grief
Jan has been really helpful and kind, but also knows how to motivate me when I need it. She’s a very good therapist.
Written on Apr 06, 2020 after therapy with Jan for 4 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, grief, eating disorders, and self esteem
Very empathetic, caring and truly listens.
Written on Mar 28, 2020 after therapy with Jan for 4 years and 10 months
Jan is a wonderful counselor. I felt truly supported and I am proud of the progress I've been able to make with the help of her counseling. She shared valuable practical advice that I could quickly implement in my life and will continue to use.
Written on Mar 12, 2020 after therapy with Jan for 3 months on issues concerning stress, anxiety, lgbt, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, self esteem, and coping with life changes
She is very thoughtful and understanding!
Written on Dec 13, 2019 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, grief, intimacy-related issues, and self esteem
She is amazing . She listens deeply and asks you questions that shows she understands and knows how to help you grow.
Written on Dec 02, 2019 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, and self esteem
I have been dealing with Jan for a short time, but feel she is competent and I look forward to continuing getting counseling from her.
Written on Nov 28, 2019 after therapy with Jan for 2 weeks on issues concerning relationship issues, intimacy-related issues, and sleeping disorders
Excellent councilor, would highly recommend to anyone!
Written on Nov 13, 2019 after therapy with Jan for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, self esteem, career difficulties, and compassion fatigue
Jan has been an amazing source of support in such a short period of time! She has given me numerous tools, is super available, actively listens and is super generous with her time in our sessions. I highly recommend her.
Written on Jun 19, 2019 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coping with life
Jan would not let me rest when confronted with challenges. She proved to me to be the master and I the reluctant participate. I owe her a lot and would recommend her to other hard heads like myself. She is soft and tough. Two pretty wonderful attributes. I owe Jan a great deal.
Written on May 08, 2019 after therapy with Jan for 3 years and 8 months
Dr. Jan Hernandez is very supportive, responds in a timely fashion and I feel comfortable confiding in her.
Written on Oct 28, 2018 after therapy with Jan for 2 months on issues concerning relationship issues, family conflicts, intimacy-related issues, and sleeping disorders
Jan is fantastic, you can tell she's listening and actively understands what people go through. My experience with her made me recommend BetterHelp to a friend, who is also benefiting from the service!
Written on Aug 31, 2018 after therapy with Jan for 2 months on issues concerning depression, stress, anxiety, family, self esteem, and career
I just recently started with Jan and even after only speaking to her twice I feel like she gets me and what my concerns are about. It’s like she’s telling me what I’ve already been thinking for a while now
Written on Jul 08, 2018 after therapy with Jan for 2 years and 10 months
I felt safe when confiding with Jan. She has a warmth and understanding manner in the way she writes to me.
Written on Apr 04, 2018 after therapy with Jan for 2 months on issues concerning stress, anxiety, intimacy-related, and career
Words cannot express how grateful I am to have been paired up with Jan. She right away understood that I was in crisis and provided assistance that went beyond my expectations.
I truly feel like she gets me. She takes the time to assess the situation and asks the though questions for you to come up with your own solution. Her approach is kind, genuine, empathetic yet firm and real. She doesn't butter things up but makes you feel empowered nonetheless.
Thank you Jan. ❤
Written on Mar 13, 2018 after therapy with Jan for 1 month on issues concerning relationship, intimacy-related, and self esteem
Jan was really supportive and encouraging throughout. She helped me get through and gain perspective through difficult times. She was very insightful, responsive, and proactive throughout. I am really glad I came across BetterHelp and Jan and would recommend both to anyone. :) Thanks again!
Written on Jan 29, 2018 after therapy with Jan for 1 month on issues concerning depression, stress, anxiety, relationship, and self esteem
Jan is doing a great job. She gives me good advice when I really need it. She understands my situation. Thank you. God bless.
Written on Nov 25, 2017 after therapy with Jan for 2 weeks
Jan is very helpful to me and I really appreciate it, thank you so much!
Written on Nov 09, 2017 after therapy with Jan for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship, family, intimacy-related, eating, self esteem, and career
It's great having Jan. She listens to me and doesn't judge. I'm happy to have found her. She gives practical ideas as well as being very understanding.
Written on Sep 30, 2017 after therapy with Jan for 2 months on issues concerning grief
Jan is the best counselor! She's totally with me every step of the way, she's flexible with timing and gives really good advice for what's happening in my life. I am really glad I have her with me on my journey.
Written on Aug 31, 2017 after therapy with Jan for 10 months on issues concerning depression, stress, anxiety, and grief
Although I have only been a client of Better Help for a very brief period, Jan has been very responsive and I feel comfortable talking through frustrations and struggles. I very much look forward to and feel I will benefit greatly from our therapy sessions.
Written on Aug 16, 2017 after therapy with Jan for 2 weeks on issues concerning stress, anxiety, intimacy-related, and self esteem
I have only been working with Jan for a very short time so its maybe too soon to send a review but so far I feel very comfortable with Jan and she has been insightful and made some interesting points. However I am just at the beginning.
Written on Jul 26, 2017 after therapy with Jan for 3 weeks on issues concerning stress, anxiety, relationship, grief, sleeping, and self esteem
Jan is kind, understanding & resourceful. I feel like she listens & offers solutions in a way that's neither pushy, nor demeaning. I have recommended Better Help to several of my family members & friends. My only hope is that they'll be in as good of hands as I am with Jan.
Written on Jun 21, 2017 after therapy with Jan for 2 weeks on issues concerning stress, anxiety, and self esteem
Jan has been my counselor for over a month now, and she has been such a blessing! She's quick with replies and very reliable with phone
appointments. She is a great listener and has insightful and helpful hints, questions, observations. She has been very supportive and I'm so glad I
matched with her!!
Written on Apr 24, 2017 after therapy with Jan for 1 month
Jan is a gifted counselor - thoughtful, timely, and compassionate. She utilizes many of the different platforms offered through Better Help such as texting, scheduled online chats, scheduled video sessions, or suggesting Groupinars to attend to help us as her clients. I am truly grateful for Jan's insight and her perspective to better understand life's ups and downs. What an amazing woman!
Written on Apr 09, 2017 after therapy with Jan for 6 months on issues concerning depression, stress, anxiety, relationship, family, trauma and abuse, grief, intimacy-related, parenting, self esteem, and career
This service has helped me very much to sort through issues in life and to help me become a better person. I have appreciated Jan Hernandez's help in sorting out conflicts and resolving problems in life. She has been a good mediator in finding solutions to problem relationships. This service was a good place to turn for immediate help and long term assistance. Jan has been readily available and she's put a lot of thought and care in her counselling sessions and feedback to me. She's been an aide in making good decisions and finding clarity in life. I look forward to more of the sessions when I feel a need to seek help. It's always good to have another opinion and this is the place to go. Her experience is shown in the way she relates and it is sure to produce good results.
Written on Mar 17, 2017 after therapy with Jan for 4 months
Jan has a way of seeing past what is said and looking right into the heart of the matter. She gives a timely, thoughtful response that always has me thinking, working through and finally making progress!
Written on Jan 30, 2017 after therapy with Jan for 3 months
Jan is amazing, and she's helping me get through a really difficult time in my life. I'm getting over a horrible physical injury that resulted in very bad pain, and she totally gets it as she's gone through it as well. She's a role model for me.
Written on Dec 12, 2016 after therapy with Jan for 1 month on issues concerning depression, stress, anxiety, and grief
Jan is by far, one of the best sources of support. A true human, who doesn't sugarcoat. She has helped me look at situations realistically, while helping me prioritize my life when everything came crashing down. She is sensitive, intelligent, experienced and supports your decisions by helping you see the answers within yourself. A great listener and a very strong support. I don't know where I would have been without her always being there. Thank you, Jan for truly understanding, giving guidance and helping me overcome some very painful challenges. You have been a blessing and I am so happy BetterHelp found me you.
Written on Sep 28, 2016 after therapy with Jan for 1 month on issues concerning stress, anxiety, addictions, relationship, grief, intimacy-related, self esteem, and career
I have worked with Jan since May. I was unsure if "on-line counseling" could possibly work for me. My job requires me to be available with very little notice-making traditional counseling nearly impossible to schedule. I love the flexibility of writing anytime I need to talk. Jan is incredible, with how quickly she responds! I am amazed by how quickly Jan was able to be so tuned in with me. She STILL shocks me by knowing what I am thinking or feeling, even if I haven't said anything specifically to her. Jan asks the hard questions! She doesn't freely offer you the answers to what you are struggling with. She does however, guide you and gives you the tools you need to come to those answers on your own. She reminds me that I am not alone, and seems to always have something personal to relate to what I am feeling. I am extremely grateful for stumbling upon BetterHelp. I am truly blessed to have been matched up with Jan as my counselor. She has always been nothing but kind, compassionate, understanding, personable, and honest. I will always be so grateful to her for guiding me through these rough spots. She has had a tremendously positive effect on how I respond to, or think about many aspects of my life. I CAN NOT THANK HER ENOUGH FOR EVERYTHING!
Written on Sep 12, 2016 after therapy with Jan for 3 months on issues concerning stress, anxiety, and depression
Jan's help has been truly transformational for me. In a very short time she's helped me understand why I've had years of frustration and anxiety around various areas of my life. I've already made a number of changes in my life they're having a real impact and Jan is helping me make more and more as time goes on.
Jan is empathetic, unfailingly understanding and able to explain things at a pace that suits me. Her help is invaluable for me.
Written on Sep 07, 2016 after therapy with Jan for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship, grief, intimacy-related, and self esteem
Jan Hernandez is amazing! She has changed my life. Jan asks the hard questions and makes you think all the while holding nothing back and giving you nothing but tough love along the way. It can be frustrating hearing the truth, but that's what we need sometimes.
She even gives you personal stories of things she may have struggled with to show you that she's still human and goes through things just like we all do. She is a motivator and has great patience. Thanks Jan for all of your help thus far - you are appreciated.
Written on Jul 28, 2016 after therapy with Jan for 3 weeks on issues concerning stress, anxiety, relationship, sleeping, parenting, self esteem, anger, and career
Jan has been a great asset for me in working through a very challenging time. She has provided useful insights and guidance as well as the practical advice that is often overlooked but needs to be heard. I do recommend her as an experienced, empathetic and helpful counselor.
Written on Jun 30, 2016 after therapy with Jan for 3 months on issues concerning relationship
Jan is nice and patient. She always listens to me and I'm never afraid to tell her my problems. Jan also gives me lots of professional support and help. I really appreciate her.
Written on May 15, 2016 after therapy with Jan for 4 months on issues concerning depression, and relationship
She always listens to me and isn't afraid to tell the truth about what the problem is. She also does not sugar coat things either.
Written on May 06, 2016 after therapy with Jan for 3 months on issues concerning stress, anxiety, relationship, intimacy-related, bipolar, and depression
In a short period of time, Jan has helped me overcome so much!! It just helps being able to vent to her and hearing an outsider's point of view without judgement. I work in another state and am constantly on the go! The fact that I can talk to Jan online has really helped me so much!!! She is wonderful and very supportive!!
Written on Apr 22, 2016 after therapy with Jan for 2 months on issues concerning stress, anxiety, relationship, family, trauma and abuse, grief, self esteem, anger, career, and depression
I was originally a little skeptical of this format, but Jan helped to make me comfortable with it in no time. She is a great communicator and a wonderful counselor. Many very good questions were posed to me to answer and through forming an honest answer I was able to see very clearly what I needed to see. She has a warm and friendly approach and lets you take things at your own pace. Jan has been a very good addition to my life, and I've had a rewarding experience.
Written on Apr 16, 2016 after therapy with Jan for 6 months on issues concerning depression, and stress, anxiety
I've had Jan Hernandez as my counsellor, and she was awesome. She helped me see things more clearly now. She is straight forward and right to the point. Keep up with good work!
Written on Apr 12, 2016 after therapy with Jan for 3 days on issues concerning relationship
Jan Hernandez is my angel in disguise. I have struggled many years dealing with my personal beliefs, social life, motherhood, and my sexual identity. Jan is patient, warm, supportive, and offers nothing but real advice. The one most important quality of Jan's assistance, was that she listened to every detail, and responded with questions that made me think. Her sessions are deep and instead of showing you the way, she initiates the thinking process in order for you to understand why a path is the right way to go. I am blessed to have met her. She is one of the greatest aspects in my life. I thank her tremendously for the woman that I have lost, but with her help, have found. God bless.
Written on Feb 01, 2016 after therapy with Jan for 3 months on issues concerning stress, anxiety, lgbt, relationship, intimacy-related, parenting, self esteem, and depression
She has been helpful and gave me a few really good pieces of advice on things in my life
Written on Dec 09, 2015 after therapy with Jan for 7 months on issues concerning relationship, and family
Jan has been terrific! She has been there for me in whatever decision I make, and I can tell she just wants me to be happy.
Written on Aug 24, 2015 after therapy with Jan for 3 months on issues concerning relationship, intimacy-related, and self esteem
I was very hesitant to sign up wondering if it was legit and if it would actually help. The advertising for this site really came at the right time when I needed it most. I didn't think it would help so I tried the free trial and it's been amazing. Jan is an amazing counselor. She doesn't sugar coat but is also sensitive and non judgmental. She will advise you on the best decision and doesn't just tell you what you want to hear. I have only been counseled by her for a few weeks but she really is great and what she does. Even in such a small time frame I am already getting better and making better choices. I have told all my friends about this site and it really does help.
Written on Aug 15, 2015 after therapy with Jan for 3 weeks on issues concerning stress, anxiety, trauma and abuse, self esteem, and depression
Jan has been like a good secret friend to me. She likes to ask a lot of questions which pulls out the hidden "stuff" in me.
Written on Jul 15, 2015 after therapy with Jan for 2 weeks on issues concerning relationship, and family
Jan Hernandez has been an excellent counselor for me. I had some difficult issues I was struggling with and she helped me to see things clearly and make some decisions. Some issues I had no control over, but my perception of them changed for the better. The things I can control were talked about and I made decisions that will improve the quality of my life...with guidance from Jan. I highly recommend Jan for anyone who is at a crossroads. She'll help you sort through it.
Written on Jun 19, 2015 after therapy with Jan for 2 months
Jan Hernandez is a wonderful "listener". She always lets me know that she cares and is concerned. Jan has helped me calm down during emotional times in my life and has helped me recognize my self-worth. Thank you, Jan!
Written on Jun 16, 2015 after therapy with Jan for 1 month
Jan's a very great listener well in this case a reader. She makes me think of things I would've never thought of. Very helpful in any sort of way. Doesn't insist on anything and goes by my pace. Seems very patient and I really like that I can't talk to some one as insightful as she is
Written on May 15, 2015 after therapy with Jan for 2 weeks on issues concerning stress, anxiety, family, self esteem, career, and depression
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