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My only goal is to help you and your family work through life's challenges — big and small.
I am a Florida Licensed Marriage and Family Therapist with an online therapy practice. I completed by M.S. in Marriage and Family Therapy at Nova Southeastern University in Fort Lauderdale, Florida in 2000. I have a B.S. in Social Work from Muhlenberg College in Allentown, Pennsylvania.
In the fifteen years since I began helping individuals and families as a therapist, I have focused my practice on brief therapy and solution-focused therapy. My goal is to make sure my clients reach a quick and effective solution to their varied challenges without dwelling on what brought them to therapy.
I have worked with hundreds of clients from all walks of life in private practice and in multiple hospital settings in Florida, New York, and West Virginia. I taught other aspiring therapists as an Adjunct Professor of Marriage and Family Therapy at Marshall University in Charleston, West Virginia.
My experience has provided me with a deep insight and a practical view of the problems people face in their personal and professional lives. I have worked with families on relationship issues, marriage problems, and chemical dependency. As a result, I can help address a variety of issues in your life.
These quotes represent just a few of the many positive reviews that we have received for Jennifer Albert. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Jennifer Albert is highly experienced in therapy. She brings a wisdom that is so helpful in my times of need. Jennifer empathetically hears my story and rooting for me to succeed. I’ve had a few different therapists and I feel that Jennifer has a way of connecting with me that feels incredibly authentic. It feels like she is invested and cares. Aside from her brilliant ideas in coping with difficult situations, she asks specific questions that make you think harder about your worries. I’m grateful for Jennifer. She’s a pillar in my support system and I value her greatly
Written on Nov 07, 2023 after therapy with Jennifer for 1 month
Jennifer has been my therapist on and off for a number of years. Not only did she remember the all the craziness from my past, but she was able to jump right in with the present. She’s always there for me and willing to rearrange her day if an emergency comes up and we need to talk.
Thank you for everything you’ve done!
Written on Oct 23, 2023 after therapy with Jennifer for 5 years and 6 months on issues concerning relationship issues, intimacy-related issues, and self esteem
Jennifer is so supportive and kind. She makes you feel like you always have someone in your corner. She feels like the motherly figure I’ve always wanted. I feel safe talking to her and she makes me feel better. She is very encouraging
Written on May 13, 2021 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, and self esteem
Jennifer is amazing! She will do anything for her clients and gives amazing, applicable advice and solutions.
Written on May 02, 2021 after therapy with Jennifer for 2 years on issues concerning depression, stress, anxiety, trauma and abuse, intimacy-related issues, self esteem, anger management, career difficulties, bipolar disorder, and adhd
Jennifer is a fantastic therapist. She's been able to help me during an extremely complicated stressful time in my life. One which I never imagined I would have to go through but I am happy that Jennifer is here to help me. Jennifer is always on top of things often reaching out to me when I would not expect her to, that is a huge plus. Sometimes when you're going through hard things in life it's difficult to open up to people. She has made it much easier and at first I was not used to it because what I was going through myself. Jennifer give you homework, she pushes you to look inside yourself and believe in yourself. I myself I'm going through a transformation and it is quite the journey. It's not easy but having Jennifer by my side as my therapist has helped me tremendously to this point.
Written on Mar 18, 2021 after therapy with Jennifer for 3 months
Jennifer is the light that you need when your entire world feels dark. Jennifer is you cheerleader when you don’t feel like you’ve done anything cheerworthy. When I accomplish something, anything, I can’t wait to tell her and hear her (literally) squeal for joy. Jen cares. Genuinely. Jen saved my life.
Written on Jan 18, 2021 after therapy with Jennifer for 3 years and 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, sleeping disorders, anger management, and career difficulties
She has been my therapist during my grieving process of losing my husband in October. When I reached out to Better Help I was feeling rather depressed and overwhelmed. Jennifer helped me get through the rough patch by keeping it real and not letting me sweep my emotions under the carpet. She has kept me positive and reminds me that all the stages of grief are acceptable, even when I am angry about things. It is okay to cry if I need to and I don't have to be every body's rock, it's okay to not be okay. She has allowed me to speak my truth and not judged me for my beliefs, instead she has been reassuring and supportive. It has been nice to have someone, unbiased yet responsive to talk to.
Written on Dec 14, 2020 after therapy with Jennifer for 1 month
Jennifer Albert has helped tremendously throughout the year and a half that she has been my therapist. She has been kind and supportive during and between our sessions, always helping me get to the root of my issues and helping me process and deal with whatever came up. I have progressed a lot throughout this year and a half thanks to my sessions with her. My anxiety has diminished significantly and I feel much more confident in dealing with my issues. Jennifer Albert is also always on time and makes scheduling of sessions easy and clear. She has always been there for me and has always been accommodating. I feel very lucky to have had her as my therapist!
-AB
Written on Oct 31, 2020 after therapy with Jennifer for 1 year and 7 months on issues concerning stress, anxiety, relationship issues, eating disorders, and self esteem
She has been my counselor for the last few months and she has been very caring and compassionate. She is attentive and always made sure to be responsive when I needed her. She is a great asset to Better Help. Very knowledgeable and understanding and experienced in her field. I was impressed with how much she always remembered about me because she has so many clients. She truly cares about people and it's evident she loves her job which makes her do a great job at it!
Written on Jul 01, 2020 after therapy with Jennifer for 3 months
I love Jennifer Albert. She has changed my life. She treats me as if I’m her only client, which makes me feel prioritized and cared for. I had tried to switch counselors out of impulse one night, worked with about 2-3 other counselors, then requested if I could be matched with Jennifer again. I’m so grateful I was able to. She is the best counselor I’ve ever had the blessing of building a therapeutic relationship with— and I’ve been in counseling for over 10 years.
Written on Feb 14, 2020 after therapy with Jennifer for 2 years and 4 months on issues concerning depression, stress, anxiety, addictions, relationship issues, and trauma and abuse
Jennifer Albert has been my therapist for several months, and she has been amazing. She has been a guiding force for me during a difficult period of conflict. She is kind, extremely knowledgeable, and has always helped me during my most difficult of times. Her reliability is unmatched, as she responds promptly if not immediately and regularly checks in with me in between sessions or when things are challenging. She periodically assigns homework, which I have found helpful and enjoyable to do. Her counseling and treatment has left me a much better person who feels better, healthier, and currently taking far more informed decisions. I am thankful for Jennifer and for every session with her and recommend her services without any hesitation whatsoever.
Written on Dec 19, 2019 after therapy with Jennifer for 4 months
Jennifer is professional and compassionate. She is good at nudging you a bit beyond your comfort zone so you can explore what is really going on behind your emotions. She then gently guides you into working on creating the life you actually want.
Written on Sep 03, 2019 after therapy with Jennifer for 1 year and 11 months on issues concerning relationship issues, and intimacy-related issues
After speaking with Jennifer for two minutes I felt like we had been best friends forever. I am completely at ease with her and I feel as though she already knows me. Jennifer is extremely helpful and knowledgeable. I will not be able to live without her in my life. Thank you Jennifer.
Written on Aug 26, 2019 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, intimacy-related issues, sleeping disorders, self esteem, career difficulties, coping with life changes, and adhd
I have been receiving counsel from Jennifer Albert LMFT for the past month and her services have been excellent. I was able to open up with my issues from the beginning without the feeling of ridicule or judgement. Jennifer has given me an opportunity to discuss and share my emotions in a way that I have not been afforded prior to her services. I would highly recommend Jennifer as a counselor to anyone in need.
Written on May 13, 2019 after therapy with Jennifer for 3 months
Jennifer is so very kind and caring. She truly cares about her patients in a way that always makes me feel better after talking to her. She celebrates in my successes and encourages me when I’m feeling down, and best of all, she’s always real with me. I know I can count on her to give me great advice and be a really helpful sounding board and also to remind me that I can get through anything, one step at a time. I am truly grateful to have been matched with her, and I know that any and all of her patients are incredibly lucky to have her in their lives.
Written on Apr 15, 2019 after therapy with Jennifer for 1 year and 4 months
Jennifer is an excellent therapist. She is unbelievable with follow through and asks me to check in with her throughout the week. When I do, she is quick to respond. Amazingly she even checks in on me on the weekends. It is clear she has her clients' interests at heart and she is passionate in helping others. Her assessment of situations is spot on. At the same time she makes recommendations on life situations, however, allows me to make the choices which are important for one's own growth. Initially I was cautious about entering into counseling online. However, I am glad, I did and she accepted me as a client.
I would strongly recommend her to anyone interested in obtaining professional help for any life situation.
Thank You.
Written on Apr 12, 2019 after therapy with Jennifer for 4 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and eating disorders
Jennifer is wonderful! She is kind, positive, and understanding. She is always there when needed even though I can tell she's very busy. Jennifer does not BS me and tells me what I need to hear, in a very supportive way. She makes me feel able to be open and honest to get the help I need. The homework really helps! It gives you a new perspective. I feel like I have made a lot of progress under her guidance this year and would strongly recommend her.
Written on Feb 21, 2019 after therapy with Jennifer for 1 year and 1 month on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, and anger management
Jennifer is truly interested in the well-being of her clients. She made it clear from the get go that she is there for me and willing to be supportive in helping me to grow and move forward from things in my past. I've worked with several counselors in the past, but this is the first time where I feel my counselor actually understands me and where I'm coming from. Jennifer encourages me to speak openly and makes me feel like I can say whatever is on my mind and not be judged for it.
Written on Feb 12, 2019 after therapy with Jennifer for 2 months
When I met Jennifer a few months ago, I was scared, broken and sad, but extremely determined to get my life back on track after an emotional divorce. Through many conversations with Jennifer, I was able to do just that. I have seen significant growth in my mental health, and I owe a lot of the credit to Jennifer. Her guidance and ability to understand my situation after such a short period of time is just irreplaceable. Along with the fact that she was always on time to our meetings and had quick responses to my messages, Jennifer always goes above and beyond to provide help that is practical and real to help me navigate through everyday life. And while I still have a long road ahead of me, she has helped me gain confidence in myself, and have a more optimistic outlook on life and for that I am truly grateful. Thank you Jennifer, you are heaven sent!
Written on Dec 07, 2018 after therapy with Jennifer for 3 months on issues concerning depression, stress, anxiety, addictions, relationship issues, and self esteem
Jennifer Albert has been a wonderful counselor. I started with her about a year ago when I was having anxiety issues. I was apprehensive about counseling as I had no prior experience with it. Jennifer put me completely at ease right away. Her voice is calming, and her demeanor warm. Some new life events have caused more stress and anxiety, and she has been there both to talk to and to message with. She encourages me to keep in touch with her throughout the week, and responds when I reach out. I feel that she is very much a part of my team, and a welcome source of support.
Written on Nov 28, 2018 after therapy with Jennifer for 11 months on issues concerning stress, anxiety, grief, eating disorders, sleeping disorders, and self esteem
So far Jennifer has been super helpful. I have noticed a huge difference in my quality of life thanks to her.
Written on Nov 26, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, intimacy-related issues, eating disorders, and self esteem
How do you put into words a voice
Which softens blows
And nudges your armor forgotten
How to describe the comfort
Of someone to feel with you
And polish your shine
It doesn't feel like just talking
When a year on you have a dignity
A refinement of knowledge
That your failures now crown you content
Help in its most basic form
Is someone holding your gaze for the horizon
With steady shelter as the burns fade
She says to me
As always I'm here for you
And to her I say
Thanks for listening
Written on Nov 15, 2018 after therapy with Jennifer for 9 months
Jennifer does an amazing job! She is very on point and works with you create a path that will help you become the better version of yourself. She works with many patients but you always feel like you are her number one priority and no matter what the issue she will help you gain perspective and work through it.
Written on Oct 12, 2018 after therapy with Jennifer for 2 weeks on issues concerning stress, anxiety, relationship issues, sleeping disorders, self esteem, and career difficulties
I started working with Jennifer Albert a year ago. I was going through a really hard time but with Jennifer’s help I was able to work on myself and be the happier person that I am today. She was very supportive, understanding, and always available to help. She truly cares about you and wants to help you get better. I will forever be grateful to her!
Written on Sep 27, 2018 after therapy with Jennifer for 1 year on issues concerning depression, stress, anxiety, relationship issues, grief, and self esteem
She is very compassionate and really helpful. She understood my problem really well and helped me.
Written on Aug 29, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, and self esteem
I have been a patient of Ms. Albert's since March 2018. I began my therapy with Ms. Albert during a time of emotional turbulence. I did not know where I stood in my relationship and I was extremely frantic trying to find answers. When Ms. Albert stepped in, she was very empathetic and but logical and realistic when it came time for me to face the issues I needed to deal with in my relationship. At all times, Ms. Albert closely listened to the issues I was dealing with and helped me dissect the emotions I was feeling so that I could take control of my emotions and eventually, the situation at hand. Ms. Albert has helped me time and again respond appropriately to the problems that are going on in my life and relationships. Currently, I am still facing many relationship issues but I go confidently in the direction that Ms. Albert directs me as I know she has my best interest at heart and is always looking for a way to help me navigate my anxiety and relationship issues. I am very happy that I am in her care and see myself continuing treatment with her for a long time.
Written on Jul 20, 2018 after therapy with Jennifer for 3 months
You’re amazing.
Written on Jul 19, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship, family, and grief
I highly recommend Mrs. Albert. She is extremely knowledgable and committed. She has provided various insights and methods to help me understand myself better and grow. Most importantly, she is very authentic and easy to talk to. She is truly amazing!
Written on Jun 29, 2018 after therapy with Jennifer for 6 months on issues concerning stress, anxiety, relationship, family, grief, self esteem, and career
I have worked with Jennifer for about 7-8 months now and she is amazing.. so timely and really works hard to understand the issues. I really enjoy having her in my life!
Written on May 05, 2018 after therapy with Jennifer for 6 months on issues concerning relationship
From handling and dealing with my wife’s infidelity my pending divorce and other family matter issues Jennifer has been with me every step of the way and has seen me and helps me through to look at achieving my own goals. From when I initially started therapy till now I have seen massive improvements in my own self-esteem and my own ability to cope and except things that were out of my control. Jennifer has been there for me and has guided me through some difficult transitions in my own life I have made lots of progress towards filling my goals.
Written on May 01, 2018 after therapy with Jennifer for 3 months
Jennifer Albert is kind and understanding. Her professional advise and support has guided me and helped me over the past 3 months. She really listens and asks the right questions to get me to a solution to whatever I'm dealing with at the time. She was there for me over the Christmas/New Year holidays when I needed her most. It's nice to have someone like Jennifer to talk with.
Written on Mar 12, 2018 after therapy with Jennifer for 2 months on issues concerning relationship, trauma and abuse, grief, and intimacy-related
I've been a patient of Jennifer Albert for the past two months. I'd like to use the following words to review of my experience under her therapy. I want to thank Jennifer for the last two months of being there for me through my troubles. I was in a moment of pain when I decided to sign up for counselling, and it was a good thing that I did. She made me feel heard and understood; She made me feel like my feelings mattered, which is something I hadn't felt in years. She was there for me through the biggest decision in my life recently, the decision to commit to my music seriously and following my true path. She understood how I felt about it all, and that encouraged me even further to be bolder in my decision. I have a lot left to unravel about myself, but our time has given me the push to continue my soul searching to live an honest fulfilling life. Though a have many challenges ahead, I'm happy to finally be living honestly and paying my dues for the life I truly want. I am a new person; I have confidence in my path and in myself. I thank Jennifer from the bottom of my heart for being there for me through this transition. I had to end counseling due to personal finances, I am completely satisfied with everything Jennifer has done for me. I don't doubt that the future would have held so many opportunities for me to explore myself even further.
Written on Feb 21, 2018 after therapy with Jennifer for 1 month
I love Jennifer - she is so sweet and understanding.
Written on Feb 07, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, family, and self esteem
This app is very useful. Jennifer spent a lot of time working with me and always gave a quick response. The app offers a lot and is a great alternative to in office therapy.
Written on Feb 05, 2018 after therapy with Jennifer for 1 month on issues concerning depression, stress, anxiety, addictions, relationship, family, sleeping, self esteem, anger, and bipolar
I would like to say that Jennifer helped me through a very difficult time in my life. Her kindness and professional advise and concern guided me and helped me more then I can explain. Thank you so much for pairing me with Jennifer!!
Written on Feb 02, 2018 after therapy with Jennifer for 2 months
I have recently went through a traumatic divorce and difficult transition period in my and my daughter's life. I decided to seek therapy through this site. The convenience and ease of access through communication helped me greatly. I messaged Jennifer whenever I felt it was needed and she responded promptly. Even though she had many patients, I always felt my needs were attended to in an urgent manner. It was nice to hear Jennifer Alberts professional opinions on my situations. It helped me to have a different perspective and for me to analyze my situation and proceed from there. I spoke with Jennifer Albert and we decided I had the tools to succeed and go from there. Thanks for your help in this difficult time.
Written on Jan 30, 2018 after therapy with Jennifer for 1 month
I am really grateful to have Jennifer as my counselor. She is very patient and humble and a good listener. She always motivates me and she inspires me to work towards my goal and stay focused. She always tries to find time and speak with me. She also replies to messages on time. I wish you best of luck for your future endeavors and thank you very much for being my counselor.
Written on Jan 29, 2018 after therapy with Jennifer for 4 months
My experience with Jennifer was absolutely wonderful. She has such a warmth about her. She was very kind, very easy to talk to, and has a wonderful senses of humor. I really enjoyed my time working with her. She does message you back in a timely manner, which I like. I've work with two other therapist before face to face, but my experience with them just felt like I was not getting any where. Not saying they didn't help any. Only a little. But as soon as I express my concern to Jennifer about what my goals where, I felt as though she definitely understood where I was coming from. Therapy in my opinion, is not supposed to make you feel like your not getting any where or always feeling your money is being wasted or taken. It should be about wanting to achieve your goals, having closure with the issues you were dealing with, and eventually living the life you see yourself living. Because, eventually we have to move on and start putting what we learn and got from therapy into action. I feel like, I can see myself accomplishing these goals with Jennifer's help. I would recommend her because she shows she cares, and really wants to help you to succeed at accomplishing your goals that you truly want to accomplish. Thank you Jennifer.
Written on Jan 11, 2018 after therapy with Jennifer for 4 weeks on issues concerning depression, stress, anxiety, self esteem, and anger
Jennifer is very kind and professional, in a very short period of time she can make her client feel loved and appreciated. Which is essential for anyone seeking professional help. She also reassures not only emotionally but also physically that she's aware of her clients needs by responding in a timely manner and in a tactful way. Im very blessed and honored to have her as my therapist through BetterHelp.
Written on Jan 10, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, and family
Jennifer has been great. She listens to me and then makes me rationalize my thinking. I really enjoy just sending random messages and thoughts I am having and she keeps track of the random subjects I am on.
Written on Jan 04, 2018 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, and self esteem
She is very kind and understanding and also replies in a timely manner. I appreciated all her help and understanding.
Written on Dec 31, 2017 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, relationship, family, sleeping, and bipolar
I began working with Jennifer Albert (LMFT) about three months ago. I
had no prior experience with therapy of any kind, and I came seeking a
place where I could get help sorting myself out with no judgement, no
conflicted interests, and no pressure. I found all of that in Jennifer
and more.
I came to my first session a ball of conflict between societal
expectations, culture norms from work, pressure from family and
friends, and who I was versus who I wanted to be. By the end of that
first session all of those things were still there, but I knew I had
found my safe place. Jennifer made me feel completely comfortable, and
the beginning of our work together was an outpouring of my soul that I
hardly had any idea was there. It felt completely natural to open up
to her and just doing so was cathartic.
Far from just being a sounding board however, Jennifer cares deeply
about her clients. Perhaps it is her empathy that allows her to
connect on such a personal level so quickly, but energy and enthusiasm
are the real implements of her art. Her energy is infectious, and even
on my worst of days I would leave our sessions with a “can do” spirit
in my heart.
Now, I can’t claim to have everything figured out, and Jennifer isn’t
some magic cure-all. She’s a real person who has real conversations,
she cheers for your wins, and shares in your losses, adds some
perspective here, makes a suggestion there, and even sprinkles in some
corny jokes. But before I knew what was happening I was healing and
growing; I can say confidently that now I have the tools to make my
own way. My priorities are clearer, I am on a journey of self
exploration that will go on forever, and I’ve learned to let the noise
in my life be just that: noise. Maybe these things are intuitive and I
would have arrived here on my own eventually, but nobody has time to
wait around for “eventually,” and I can promise that spending an hour
or so a week talking to someone who really cares is much easier than
the curriculum offered at Hard Knocks.
Written on Dec 19, 2017 after therapy with Jennifer for 3 months
She’s been a dream.. I have never spoken to anyone before and she makes me feel soo comfortable.
Written on Dec 14, 2017 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, addictions, family, grief, self esteem, and anger
So my husband and I got to a point in our relationship that we knew it was time to seek therapy to save our marriage. Our marriage wasn't at the brink of divorce but it was being chipped away little by little with every argument. Both of us have had experience with therapy before and we knew how difficult it would be to open up to a total stranger. We also knew it would be difficult to find a good fit for us both since we are very different in how we communicate. We decided to take a shot and see how it would go, so we were paired with Jennifer and begun therapy. It was a great relief for us that she was exactly what we both needed…a therapist that does not judge or impose their opinions. We have been seeing her now for some months and she's gotten to now us at our own pace. Now we are ready to begin doing the work and learning the lessons we need to effectively communicate and not tear our relationship apart. It's great to know that we get to do this work and learn from someone like Jennifer who is amazing at communicating and understanding. She makes it easier for us to express ourselves and that makes it easier for us to learn the necessary lessons from her. To say we are extremely happy that we were matched with such a great therapist is an understatement!
Written on Dec 06, 2017 after therapy with Jennifer for 2 months
Jennifer has been so helpful and is so encouraging. She is easy to talk to and write to, she replies promptly and has thought provoking responses. I feel comfortable with her and have developed a trusting relationship with her even though we don't sit in the same room together which was something that i was worried about prior to starting online therapy. I am very happy with her.
Written on Nov 24, 2017 after therapy with Jennifer for 2 weeks
In just my first session Jennifer made me feel comfortable and I was easily able to open up.
Written on Nov 07, 2017 after therapy with Jennifer for 2 days on issues concerning addictions, trauma and abuse, sleeping, career, and bipolar
The experience so far has been really awesome. She has an amazing personality with no discrimination to client. I really want to express the appreciation I have to her so far.
Written on Nov 03, 2017 after therapy with Jennifer for 1 month
Love Jennifer so much and all that she says and does she is amazing she is very attentive and helpful I am so glad that I have her in my life.
Written on Oct 11, 2017 after therapy with Jennifer for 2 weeks on issues concerning depression, stress, anxiety, relationship, and self esteem
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