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Hello! My name is Shantelle and I am a Licensed Professional Counselor in the state of Missouri and Kansas. I have been working in the mental health profession for over 15 years. I enjoy working with people and enjoy seeing others smile while trying to figure out this thing called life. I believe change only comes when we learn how to be comfortable being uncomfortable. As the saying goes, change does not come from old comfort zones. I believe therapy allows you to share your deepest, darkest secrets, allows you to be vulnerable and provides a judgement free space. I wholeheartedly believe in meeting people where they are and supporting them along their life journey. Allow me to help you put your pieces back together, one by one. Together we can work to restore peace, restore hope, restore joy and restore YOU!
Professional experience
15yrs in practice
Stress, AnxietyRelationshipsFamily conflictsDepressionCoping with life changes
Additional areas of focus:Trauma and abuse, Grief, Parenting issues, Anger management, Self esteem, Career difficulties, Compassion fatigue, Abandonment, Attachment issues, Codependency, Commitment issues, Communication problems, Control issues, Domestic violence, Family problems, Forgiveness, Life purpose, Self-love, Women's issues
These quotes represent just a few of the many positive reviews that we have received for Shantelle Wells. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Shantelle has helped me more in a month than other routes I have been before. Her real life and practical approach has been helping change happen in my day to day. She’s like a life guard able to calmly reach out to you while in the midst and gently guide you back to shore. It’s a process and she walks with you in that process.
Written on Aug 12, 2024 after therapy with Shantelle for 4 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, self esteem, career difficulties, coping with life changes, coaching, and compassion fatigue
Getting therapy from Shantelle has been one of the best things I have done for myself. She is personable, compassionate and genuinely cares about me and my success.
Written on Apr 08, 2024 after therapy with Shantelle for 2 years and 11 months on issues concerning depression, stress, anxiety, self esteem, career difficulties, coaching, and adhd
I’ve worked with Shantelle for almost three years now, and I don’t think we’ve ever had a session that wasn’t productive. She helps me set goals and stick to them. She’s very realistic but also very compassionate- two traits that I really appreciate in a therapist. She encourages me to explore & validate my emotions while honoring them in whatever I do moving forward. I feel more whole as a person thanks to therapy. She’s very good at what she does and she cares about what she does. I couldn’t recommend her enough.
Written on Feb 17, 2024 after therapy with Shantelle for 2 years and 9 months on issues concerning depression, stress, anxiety, trauma and abuse, anger management, career difficulties, and coping with life changes
Shantelle has helped me grow and heal exponentially! I’ve been working with her for 2 years and I have learned so many new tools to help me navigate life in a more healthy and satisfying manner!
Written on Dec 09, 2023 after therapy with Shantelle for 2 years and 1 month on issues concerning stress, anxiety, relationship issues, and self esteem
Shantelle is very helpful to me in trying to achieve my therapy goals. She listens to me, provides direction, and helps me dive deeper into the issues that brought me to Better Help. She is easy to talk with, and very knowledgeable about the issues I face and how to manage them better. I’m confident that with her help, I’ll reach my goals and be in better mental health than I am right now. I also appreciate that she encourages me to reach out via text and to utilize the Journal function of the app, and responds quickly. This platform has been wonderful.
Written on Oct 20, 2023 after therapy with Shantelle for 2 months on issues concerning stress, anxiety, trauma and abuse, grief, anger management, and coping with life changes
Shantelle is simply amazing. She is so supportive and honest. I need someone to keep me talking and moving forward and she goes beyond that. 1000/10 recommend any day of the week!
Written on Mar 21, 2023 after therapy with Shantelle for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and compassion fatigue
Thank you for everything
Written on Nov 04, 2022 after therapy with Shantelle for 7 months on issues concerning stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, and coping with life changes
I just finished my last session with Shantelle on the one year anniversary that I started meeting with her. I am stopping because I know I am in a far better place than I was a year ago. She helped me realize my strengths and was there as I was able to find my weaknesses. She didn’t tell me what she knew I needed to hear, she let me figure it out on my own with resources. I am so grateful to her and the way that she’s speaks in analogies but also in real life. I had been matched to a few other counselors in previous years but never started sessions. I’m glad that I got matched with her and actually began the weekly sessions. I can’t imagine what this last year would have been like without our talks. From going through a breakup and healing from past trauma to learning how to set healthy boundaries and thriving in a new relationship. She celebrated with me and she mourned with me and I couldn’t have asked for a better counselor.
Written on Jul 26, 2022 after therapy with Shantelle for 1 year
Thank you
Written on Jun 12, 2022 after therapy with Shantelle for 1 month on issues concerning depression, stress, anxiety, eating disorders, self esteem, and career difficulties
Shantelle is excellent at what she does! She really listens and helps talk you through your thoughts and feelings. She is very easy to talk to and I really appreciate her!
Written on Jan 23, 2022 after therapy with Shantelle for 2 months on issues concerning stress, anxiety, self esteem, and relationship issues
Shantelle is a blessing. She tells me what I need to hear and not what I want to hear. I’m so grateful I found her.
Written on Dec 14, 2021 after therapy with Shantelle for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, career difficulties, and coping with life changes
She is amazing!! She makes you think outside of your box. Every session we have dove into what I have needed, and I am grateful for her listening ear. She listens to your concerns, and unpacks it with you. Not overbearing as other past counselors have been. She breaks things down in simple terms, but so helpful. It does not come across as she knows more, it comes across as a friend/support person.
Written on Oct 19, 2021 after therapy with Shantelle for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, and career difficulties
Shantelle has been extremely helpful and insightful since our first session. I've met with other therapists before where it took me some time to get comfortable and open up. With Shantelle it has been effortless and I felt comfortable with her right away. She is very gentle with her approach but is also not afraid to tell it like it is. I've only had a few sessions with her and I've already noticed a difference in my own daily behavior and how I approach conflict. I would recommend her to anyone looking to make a positive change in their life!
Written on Aug 30, 2021 after therapy with Shantelle for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, intimacy-related issues, eating disorders, self esteem, career difficulties, and adhd
Shantell has been a great listener. She really gets me. Thanks for listening and understanding me!
Written on Jun 13, 2021 after therapy with Shantelle for 4 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, intimacy-related issues, eating disorders, self esteem, coping with life changes, coaching, and compassion fatigue
I am so grateful for my experience with Shantelle! She is incredibly perceptive and extremely understanding. A great therapist not only is a great listener but they ask you questions to propel your self-discovery and help empower you to be successful in your own life.
I never feel judged by Shantelle. She allows me to be open and honest and I know that anything I share with her stays with her. Being vulnerable is very difficult for me and Shantelle does a phenomenal job of creating a safe space to share my life and do the work to improve it the way I need to. She never "tells" me what to do and allows me to use our time in a way that will benefit me the most from session to session.
Shantelle has a heart of gold and you can tell from the very first minute that this is her calling and she is extremely passionate about this work. She will be there for you and support you through whatever has caused you to begin therapy. She is truly a gem. A+ recommendation from me.
Written on May 10, 2021 after therapy with Shantelle for 3 months on issues concerning career difficulties, coping with life changes, coaching, and compassion fatigue
When one starts therapy, they worry about whether or not they will click with their therapist. I have been to therapy before but never felt like it was helping or that I got much out of the sessions. That is NOT the case with Shantelle! Shantelle has been a light that has radiated through the dark cloud I carry with me. I sought out therapy due to issues related to past trauma, low self esteem, depression/anxiety and since I started seeing Shantelle I feel as though I have made progress. Shantelle is very attentive and excellent at what she does, I have never been made to feel bad for my thoughts and feelings. She helps me to understand the way in which I have been weaponizing my own past experiences against myself and not allowing myself to grow emotionally. I thought I had my problems figured out but now, thanks to Shantelle, I have realized that I have been using superficial means to cope which has left me empty inside. Now with her help, I am making the steps to grow in much more substantial and meaningful ways. I always look forward to my sessions with Shantelle, she is AMAZING at what she does and knows how to challenge your reasoning in a way that is both respectful and effective. 10/10, 5 stars, Shantelle has helped me in a way that no other therapist/counselor has been able to before.
Written on Apr 17, 2021 after therapy with Shantelle for 2 months on issues concerning depression, stress, anxiety, grief, intimacy-related issues, eating disorders, and self esteem
I have only been seeing Shantelle Wells for about a little over a month now and wow has she helped me! The contrast from the first day we met to where I am now is so great. She has been helping me learn new coping skills, like thought switching which has worked very well for me. Also, she has helped me write out goals that I want to achieve and reasonable steps to take to get there. She is so sweet, kind, and supportive! She always makes sure I’m comfortable with everything like how we meet, when we meet, what we talk about, what worksheets get assigned, and all that. I seriously would 10/10 recommend her to anyone who is struggling with anxiety and/or struggling with lack of motivation. I was in a really bad place when I first met her and I am slowly but surely coming out of the rut and I feel so much better. I cannot wait to see where the rest of this journey takes me! Shantelle you’re awesome!
Written on Apr 15, 2021 after therapy with Shantelle for 2 months on issues concerning stress, anxiety, and coping with life changes
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