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My name is Simone Mack and I have a passion for counseling and providing support to others. I received my Master in Mental Health Counseling at Nova Southeastern University and received my Bachelors Degree in Psychology at Florida International University in Miami, Florida. I am a Licensed Mental Health Counselor in Florida and I am also in the process of becoming a Certified Gambling Addictions Therapist. I am familiar with personality disorder traits and characteristics. My passion for counseling is to move clients and their families out of the darkness of addiction and other issues they may be facing and process with them that there is a light at the end of the tunnel. I have many years of working with those who struggle with addiction, depression, stress, anxiety, relationship/marital issues and trauma/abuse. I also have years of working with families, LGBT, anger, self-esteem issues, Bipolar, Grief and loss and intimacy issues.
My style and approach is loving and kind with a hint of firmness when needed. I always strive to get my clients to look at their current situation and find healthy ways to manage their feelings and issues they may be facing. I strive to get my clients to gain insight into what they have control over. I encourage and empower my clients because I know and believe that they have the power and strength to overcome any obstacle they may be facing, even if they may not see this at the time. I believe in focusing on the here and now and being able to love and appreciate living in the present moment. I feel that if one is stuck in the past or the future, they miss out on the joys of the present. I strive to help my clients be able to gain a healthy balance with life.
I know that online counseling may be new for you, so I want to let you my approach with working with online clients. Once you become a new member I suggest that we complete a live session (preferably 30 minutes via Live Chat). That way we can introduce ourselves and begin building the therapeutic relationship. After the introduction period, I suggest that we have at least one live session per week and I will respond to your messages in the forum in a timely manner.
My goal for you is to get you to a place where you can look at your current situation and find healthier ways to cope with it. I want you to find balance and peace in your life and your situation. I know that life isn't always going to have happy moments and I want to be able to guide and assist you in your time of need.
Additional areas of focus:Addictions, LGBT, Family conflicts, Grief, Intimacy-related issues, Eating disorders, Parenting issues, Anger management, Bipolar disorder, Coping with life changes, Infidelity, Obsessions, compulsions, and OCD, Phobias, Prejudice and discrimination, Process addiction (porn, exercise, gambling)
These quotes represent just a few of the many positive reviews that we have received for Simone Mack. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Simone has been vital during a transitional/growth period of my life. She has been a constant source of light and acceptance, supporting me on my self-love journey and moving into the most authentic version of my self right now. I know that this time of isolation during COVID has been made 1000x better by my work with her.
Written on Mar 22, 2021 after therapy with Simone for 6 months on issues concerning stress, anxiety, lgbt, relationship issues, and self esteem
Although we haven’t completed our therapy sessions, I already see a drastic difference in where I was and where I am. Simone gives me something to look forward to every Monday and makes me feel heard and acknowledged. I love her so much!
Written on Mar 20, 2021 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, coaching, and compassion fatigue
Thank you Simone for your on going check-ins with me. I feel seen and heard and that means a lot to me
Written on Nov 27, 2020 after therapy with Simone for 7 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, and anger management
I had a wonderful experience with Simone. She understood where I was in my life and how I could achieve my goals then focus my attention on the small steps I needed to take to achieve those goals from a mental health, personal and lifestyle perspective. I was in the process of coming out of a difficult and somewhat toxic relationship and she helped me rediscover myself, find ways to work through my depression and focus on the positive things I enjoy doing in my life. I couldn't recommend her enough.
Written on Sep 12, 2020 after therapy with Simone for 4 months on issues concerning depression, relationship issues, grief, self esteem, and anger management
Simone has been a wonderful counselor to me. She has always encouraged me and has always focused on my strengths. I have different diagnoses and she has been able to help me with all of them. She is so skilled and she has given me so many great tools. I'm so glad she has been my counselor.
Written on Aug 28, 2020 after therapy with Simone for 6 months on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, intimacy-related issues, self esteem, coping with life changes, compassion fatigue, and adhd
She’s wonderful! She has helped me so much and I share my experience with everyone that I meet!
Written on Jul 23, 2020 after therapy with Simone for 10 months on issues concerning depression, stress, anxiety, sleeping disorders, self esteem, and career difficulties
Simone has been a huge help in the process of my healing. She’s very caring, patient, compassionate, and responsive. She’s helped me process my trauma, learn coping habits, and added helpful worksheets when needed. She’s a great listener and makes me feel validated and heard. I highly recommend her on your therapy journey!!
Written on Jun 09, 2020 after therapy with Simone for 3 months on issues concerning depression, stress, anxiety, trauma and abuse, grief, intimacy-related issues, and self esteem
Simone was of great help. She helped and guided me to further my healing process while being compassionate and thoughtful in her intervention. She was always available and contributed greatly to my personal growth by suggesting concrete steps and exercise.
Written on Apr 06, 2020 after therapy with Simone for 1 month on issues concerning relationship issues, family conflicts, and adhd
Simone was kind, patient, understanding and gave me clarity and direction even in my strangest of moods.
Written on Dec 03, 2019 after therapy with Simone for 7 months on issues concerning depression, lgbt, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, and anger management
She’s very friendly and personable.
Written on Aug 06, 2019 after therapy with Simone for 2 weeks on issues concerning stress, anxiety, relationship issues, and intimacy-related issues
Simone has been a great help to me the last few weeks and I am excited to see where my therapy journey with her goes. I am feeling hopeful for the future for the first time in a long time and I definitely thank her for her guidance and uplifting words.
Written on Jul 16, 2019 after therapy with Simone for 2 weeks on issues concerning depression, addictions, relationship issues, family conflicts, trauma and abuse, eating disorders, and self esteem
Simone is very supportive and constructive. Talking about my issues and anxiaties has really helped to change my thought patterns and trust in my coping mechanisms. I would recommend and I will come back to Simone and Betterhelp if I have any more struggles.
Written on May 25, 2018 after therapy with Simone for 3 months on issues concerning stress, anxiety
A lovely one.
Written on May 17, 2018 after therapy with Simone for 4 months on issues concerning trauma and abuse, and intimacy-related
Thank you Simone with your help with dealing with forgiveness and rebuilding relationships. Thanks for your support.
Written on Mar 29, 2018 after therapy with Simone for 1 month on issues concerning relationship
Simone takes the time to understand your problems and will then give good advice and tips to follow which provide a solution. I can say that within a short term, I have learned quite a bit on how I can improve.
Written on Mar 21, 2018 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, relationship, and self esteem
She is amazing, she really listens to me.
Written on Mar 09, 2018 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, eating, and self esteem
Simone helped me a lot and I truly felt understood and heard. She is very friendly and provides good insight and support.
Written on Feb 10, 2018 after therapy with Simone for 4 weeks on issues concerning depression, stress, anxiety, lgbt, relationship, and self esteem
Simone has been so helpful for me while I deal with my anxiety disorder. She's kind and insightful and encouraging at the right moments, which help me realize when I'm being too hard on myself and helping me understand how to deal with things better. The strategies that we've talked about together have been helping me feel better, and Simone makes sure to check in on me regularly. I highly recommend her!
Written on Feb 08, 2018 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, relationship, intimacy-related, and self esteem
Simone was very helpful in listening and targeting specific areas that I needed advice in. She listened and tackled the core issues. Many of the questions she brought to the surface, allowed me to realized certain things about myself. Simone has given me some tools to reflect on going forward. I think her openness to my concerns, regardless of the subject matter, lifted a great weight off of my shoulders. She has given me confidence in moving forward and has allowed me to realize that a lot of pressure that I put on myself is unnecessary and that I have a lot of untapped potential. Thanks Simone!
Written on Jan 30, 2018 after therapy with Simone for 2 weeks on issues concerning stress, anxiety, addictions, and self esteem
Simone is a great counselor. She listens, understands, and uplifts. I have enjoyed talking with her for the last few months and she has helped me get through some tough situations and provided helpful insight and objective perspective. Thanks so much!
Written on Jan 18, 2018 after therapy with Simone for 2 months on issues concerning depression, stress, anxiety, addictions, relationship, intimacy-related, self esteem, and anger
Simone has been a great sounding board, she pays attention to details and isn’t afraid to ask/help you ask yourself the hard questions and work through things to find an answer or solution. She encourages, recognizes and applauds victories. She responds in a timely manner and doesn’t leave you feeling like you’ve been left hanging. Thanks Simone.
Written on Jan 11, 2018 after therapy with Simone for 2 weeks on issues concerning stress, anxiety, family, grief, parenting, and self esteem
Great.
Written on Jan 03, 2018 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, relationship, anger, and bipolar
She’s incredible. Give her a raise!
Written on Dec 18, 2017 after therapy with Simone for 4 months on issues concerning depression, relationship, grief, intimacy-related, and self esteem
Simone is great! She is kind and responds very quickly, and even messages to check in when I haven't responded in a few days. She is just the extra help I need pushing me in the right direction!
Written on Oct 31, 2017 after therapy with Simone for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship, trauma and abuse, self esteem, and bipolar
Simone checks in on me when I have been slow to correspond, which I appreciate. She listens thoughtfully and asks questions that make me think carefully about what I'm facing. I can recommend her wholeheartedly!
Written on Oct 12, 2017 after therapy with Simone for 2 weeks on issues concerning relationship, and intimacy-related
Simon makes sure I feel understood, and if something I say is unclear, she will ask.. what do you mean by that.. and she calms me down. I feel understood, heard, and not alone - even if that is weird. Even if we don't talk, just knowing she exists there, in the US, a person who knows my struggles and I can reach when I want, that's calming.
Written on Jun 24, 2017 after therapy with Simone for 7 months on issues concerning lgbt, relationship, family, and intimacy-related
very kind, shows she cares
Written on Jan 29, 2017 after therapy with Simone for 2 months on issues concerning lgbt, relationship, family, and intimacy-related
Simone was a great help to me. She is very warm and kind, and I quickly felt at ease talking to her. I came in feeling very low, anxious, stuck, and depressed with no idea what to do. Through my time working with Simone, she helped me to work through feelings of guilt and other negative feelings I had. She also helped me to discover and come to conclusions on my own, which really helped me to think critically and actually see the issues and the habits that have been negatively affecting me. I came out feeling more confident and aware of areas I need to focus on. I have made positive progress away from the low spot where I started, and I am very thankful for that. Thank you, Simone!
Written on Jan 04, 2017 after therapy with Simone for 3 months on issues concerning depression, stress, anxiety, relationship, intimacy-related, and self esteem
Simone is excellent to talk to and she has helped me figure out many things in my life lately that I couldn't face or figure out myself. I owe her a lot.
Written on Nov 14, 2016 after therapy with Simone for 3 weeks on issues concerning depression, stress, anxiety, addictions, and self esteem
I would like to say how grateful I am for Simon's counseling. The service I received was invaluable.
I cannot recommend Simone highly enough!
Written on Jun 28, 2016 after therapy with Simone for 1 month on issues concerning stress, anxiety, trauma and abuse, bipolar, and depression
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