Bethany Graham
Hello and thank you for visiting my page! My name is Bethany but I go by Beth. I am a Licensed Clinical Social Worker in the state of Kentucky. I have been providing individual, family, couples, and group therapy for 11 years. I graduated from Morehead State University in 2005 with a Bachelor's Degree in Psychology and a Bachelor's Degree in Social Work. I graduated from the University of Louisville in 2007 with a Master's Degree in Social Work. I have had a considerable range of experience over my 11 years of therapy. I have worked with all age groups and a wide variety of diagnoses. One of my particular areas of expertise is helping people with stress/anxiety. I have worked successfully with many clients who have Generalized Anxiety Disorder, panic attacks, agoraphobia, etc. I am a believer in the mind/body connection and take a holistic approach to helping people heal and improve their lives. Choosing a therapist is a very personal decision. Some of.my strengths as a therapist include excellent listening skills, a high level of compassion and empathy, patience, and a strong dedication to helping people heal. You have taken a big step in improving your life! Remember you are not alone. I am here to help!
Yvette Smith
I am a knowledgeable therapist - Certified Drug and Alcohol Counselor and a Certified Clinical Trauma Specialist, who takes a non-judgmental, open-minded, practical approach, with an understanding that we are all different. Utilizing this approach, along with evidenced-based practices, I educate, encourage and empower clients to increase growth and healing. I have first-hand experience with the military culture. I am a veteran and I was a military spouse. I understand the challenges that the military can bring - from military trauma, separation due to deployment, to combat-related stress. I am currently independently licensed in Washington state and Kentucky, specializing in addictions, primarily substance use. I am experienced working with individuals who struggle with mental health disorders - depression, anxiety, trauma and issues coping with daily life stresses. I am no stranger to teens and young adults as I have worked in a youth group home setting. I look forward to working with you towards wellness and wholeness!!!
Susan "Jill" Hedges
I am a Licensed Professional Clinical Counselor and Licensed Professional Art Therapist, licensed in Kentucky. I have more than 12 years experience working with anxiety, depression, medical trauma, PTSD, ADHD, Autism, as well as bereavement and grief. My style is humanistic with a client-centered approach supporting evidenced-based intervention. I believe in human beings, in their capacity to grow, change and endure. I believe in using the strengths of the individual as the basis of finding solutions to existing difficulties and paths forward. I am trained in Cognitive Behavioral Therapy but am able to supplement this with Expressive therapies which can provide a deeper personal meaning to the pursuit of wellness. I believe in the importance of establishing a safe place for the building of relationship and communication with unconditional acceptance of the individual, and of holding that safe space open for the expression and movement of the individual in therapy.
Stacey Zimmerman
"Empathy is a relationship between equals." -Paolo Freire Human behavior when placed in context yet has ripples; however, too has quiet the flow, beauty, and reason to it. The behaviors manifest sometimes merely for the chronic quest of hanging on to survive, staying attached to that one person, or perhaps adopting humor to make others smile. The science of human attachment has interested me since I could remember. Attaching to folks around us, to ourselves, and to the world at large, is a profound process / journey that shapes multiple entities of our internal world. My undergraduate careers were based on the neuro make-up of *how* we actually feel emotions and bodily sensations through the nervous systems. After receiving my master's degree, I served folks 5-years old to end-of-life in settings of community mental health, juvenile detention centers, therapeutic foster care, private practice, geriatric wellness-assisted living facilities, medical social worker, and insurance contracted therapist. Before becoming a licensed clinical social worker, I served 14-years in the U.S. Army in various entities to include active duty, reserves, and the national guard to which I then went to serve as a contractor with the U.S. Navy. Often times, my therapy style has been described as integrative, analytical, yet simple. Discovering the "roots" or "drivers" of behavior(s) is the analysis part of which I really love doing. I wholeheartedly believe in an environment of free expression, essentially feeling like you are "vibing" with your therapist, so please be authentic. Giving you time and attention is my goal while effectively inviting you to think/do therapeutic considerations (I never offer advice, only "invitations"--due to mindful practice and you being the expert of your mind & body). I am trained in various models, approaches, concepts and I try to utilize as many as I can in each session when appropriate to effectively assist where I can. That said, I am one that does use a "here and then" (present & past) approach to treatment to assist with managing symptoms. Further, I authentically try to balance sensitivity (handling folks with care) while then assisting with growth. Undergoing therapy is not always an easy ride, there might be sessions where uncomfortable thoughts/feelings arise. With such, please know that it is my job to never leave you in an "emotional uneasy" place. Your job is to communicate those thoughts/feelings to me--even if it's in one sentence when those uneasy times come so I know. As posted by BetterHelp, this is not a mental health crisis service. This chat portal will not be monitored for crises. For mental health crises, please call 911 or go to your nearest emergency room. Please ask any question(s) you might have about this policy before starting services.
Cynthia Fletcher
I enjoy working with individuals and families interested in creating changes, while receiving necessary support. I assist clients in reaching short and long term personalized goals using traditional and nontraditional approaches to address depression, anxiety, trauma, and issues of abuse. In taking a holistic approach to wellness I work within all aspects of life to bring about personal and family growth and development. If you're feeling emotionally stuck, or consumed with no sense of direction, let us work together to make pertinent life changes.
Lori Mcdunn
Finally considering therapy? Great! I have many years of experience as a trauma focused therapist. My client demographic is highly variable as I enjoy seeing all humans thrive and be able to experience peace and joy. I work with adults and children, individuals and couples, servicemembers and LGBTQAI. I am strengths-based with conscientious focus on religious trauma and sexual assault survivorship. I hold an M.Ed in Counseling and Human Services and am pursuing a PhD in Clinical Sexology. I am a safe person to objectively hear your prior trauma and events for which you might carry guilt shame. It's time for you to let go and be free...the freedom to lead a reasonably happy life. (Note, I do not write letters for LOA)
Jessica Guidry
Welcome to BetterHelp and congratulations, because to walk through even the virtual doors of a counselor's office is a courageous step toward an exploratory process that can help you identify what changes you want to make, available options for problem resolution, and how to create the real change you want in your life. I am a Licensed Professional Clinical Counselor (LPCC) and I currently live in KY. I have been in the field of mental health for over 27 years and I am passionate about my work. I have a Master’s degree in both Psychological Counseling and Clinical Psychology. Very early in my career, I made it my mission to work in as many different treatment settings as possible, so that I could understand the unique therapeutic needs of clients in each setting. Therefore, I have worked in mental health and substance abuse settings such as outpatient, inpatient, residential, and partial hospitalization. Being a counselor in these various treatment settings allowed me to gain valuable experience in working within the full range of psychiatric disorders. For example, I have worked with issues and concerns such as depression, anxiety, ineffective communication, excessive worry, codependency, relationship problems, social anxiety, substance abuse, interpersonal difficulties/conflicts, anger management, OCD, Bipolar Disorder, ADHD and PTSD. I see my role as your teammate, a compassionate partner that will work alongside you as you move through your therapeutic journey. The primary type of therapeutic techniques I use come from Cognitive Behavioral Therapy (CBT). It is a type of therapy that helps us understand how we became the versions of ourselves that we are today. In understanding how early experiences played a part in creating the chronic negative beliefs that have continued to cause problems for us today, we can learn new ways of thinking that will help us resolve our issues, change the way we think, and learn to live our lives in ways that are more fulfilling. If you are ready for a teammate that will support you, educate you, help you learn new ways to deal with old/new problems, be a good listener, show compassion, empower you and meet you where you are, then take the next step by scheduling our first session.
Sharon Clark
Hello! My name is Sharon Clark and I have 18 years as a therapist. Therapy is a second career for me, so I have the benefit of offering some helpful information about navigating the "real world," and hopefully, you'll learn my experience is not straight out of the textbooks! Over the past years, I have worked with a very diverse population that struggle with unique perspectives on therapy and how it works. I have worked with court ordered clients as well as those who seek therapy on their own. I have also worked as a substance abuse counselor if that is area you want to get help with. I can interact with you in whatever manner you choose, but video conferencing is my personal preference as it gives you the opportunity to get to know me and vice versa more easily. I can be flexible to help accommodate your work schedule, school, doctor's appointments etc.
Lisa Henthorn
I am a professionally licensed counselor. I obtained my Master's Degree from Lindsey Wilson College in 2017. I have experience in helping clients with ADHD, Autism Spectrum Disorder, mood disorders, PTSD, personality disorders, stress and anxiety, motivation, communication, self esteem and confidence, career counseling, depression, grief, and adjustment disorders. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support and empower you in that journey.
Bonnie Partin
Congratulations on doing what 90% of people don't do: taking the first step in improving your mental health! I'm so proud of you! I'm Bonnie, your friendly virtual neighborhood therapist! I have been a licensed clinician since 2016. I have experience in working with depression, anxiety, trauma, substance use disorders, phase of life issues, grief and general mental health struggles. We all go through tough times, but we don't have to stay or linger in those places. Sometimes it's easier to walk out of the darkness with someone walking beside you! That's my job and I find it to be my greatest joy in life. I am certified in EMDR and Neuropsychotherapy. I am licensed in the state of Kentucky for mental health and substance use counseling. I feel like I'm qualified to handle most issues, but my promise to you is that if I'm not your cup of tea (because let's face it, sometimes people just don't fit) I will make it my personal mission to help you get to the right person. I look forward to meeting you and hearing more about you! Are you ready? I know I am!
Dr. LeAnn Bruce
I am licensed in Kentucky with 25 years of professional clinical social work experience across many settings. I have experience in helping clients with stress and anxiety, coping with addictions, trauma and abuse, & depression. I have experience working with Military and Veterans and their families and understand their unique needs. My goal is to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to seeking a more fulfilling and happier life takes courage. I am here to support you in that process.
Margaret Elkins
I have been a licensed therapist for 7 years and have worked in the mental health field for 15 years. I have experience helping individuals with severe mental illness, depression, anxiety, addiction, trauma, body image issues, and grief/loss. I received my Master’s in Mental Health Counseling from Eastern Kentucky University. I am trained in EMDR therapy.
Kimberly Billings
I am licensed in Kentucky with 23 years of professional clinical experience. I am experienced in helping clients with stress and anxiety, relationship issues, parenting issues, & coping with life changes. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started! Please note: my sessions are scheduled only utilizing Video Chat as I believe in the importance of face-to-face communication.
Cassie Puckett
I am licensed in Kentucky with 4 years of professional work experience. I have experience in helping clients with stress and anxiety, coping with addictions, trauma and abuse, & anger management. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Courtney Dix
I am licensed in Kentucky with 11 years of professional work experience. I have experience in helping clients with stress and anxiety, parenting issues, motivation, self esteem, and confidence, & depression. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
How to find a therapist for counseling in Dixon
Finding the best therapist close by in Dixon can feel challenging, but know that once you narrow your search for a counselor serving your area, you can find a therapist in your city that is accepting new clients and fits your goals. Whether you're struggling with depression, anxiety, marriage, family issues, or other emotional challenges, feel proud that you have begun your search to find the mental health care services with therapists in Dixon that work best for you in order to begin your personal journey towards emotional healing with a therapist.
Understanding the type of therapy you'd like to search for is crucial before finding a therapist or psychologist in Dixon. Perhaps you're interested in narrowing your search for a psychotherapist that can offer psychodynamic, cognitive-behavioral (CBT), talk therapy, provide group therapy, marriage and family therapy for individuals or couples, or couples therapy. Each type of support of this kind with BetterHelp therapists can offer various benefits and address or treat different disorders. If you're still unsure or are new to counseling in Dixon, feel free to contact the provider via email to find out which methods they practice.
It is also important to understand that mental health professionals in the United States are accredited to provide care, helping individuals and couples, with a variety of licenses for therapists. These include licensed marriage and family therapist (LMFT), licensed clinical social worker (LCSW), and clinician or doctor of psychology (PsyD). Regardless of their licensure, they are trained able to treat individuals and couples counseling, and sometimes children, in any type of therapy in the Dixon region and in the state of Kentucky. Find a therapist under any of these distinctions and know that the sessions they offer can provide a safe place to heal.
A mental health professional working through their own in-person therapy practice in Dixon or online may assist clients in improving healthy relationships, communication skills, working through life transitions, couples counseling, managing a mood disorder, improving coping skills, self help tips, offer life coaching, family life, or change in negative thinking patterns. A may also provide a safe place and validation for clients experiencing emotional pain, or that simply want a psychological assessment. Verified providers can provide licensed marriage and couples therapy, tailor to individual needs, and create a therapeutic relationship as a National Certified Counselor.
There are all kinds of therapists working with clients today across the United States and in the greater Dixon area offering:
- CBT
- DBT
- Substance use therapy
- Couples therapy
When you're ready to start your search keep in mind what support you'd like your provider to be most experienced with and choose an experienced provider with a practice located near you in the city of Dixon, elsewhere in Webster, or in the greater state of Kentucky. Get matched with one of the therapists working on the BetterHelp platform today.
Frequently asked questions (FAQs) about therapists and mental health services
Some other commonly asked questions on therapy with a licensed counselor and BetterHelp serving the Dixon area can be found below:
How does the cost of in-person counseling with a therapist compare to the cost of BetterHelp with a licensed Dixon therapist?
The average price of an in-person therapy session in the US with most therapists is $100 to $200 per hour. These prices may be higher in Dixon due to a higher cost of living, and a limited number of therapists taking new clients. The price also depends on the type of provider you are looking for. See the following average prices for various mental health providers without insurance:
- Counseling with a psychiatrist: $150-$500
- Counseling with therapists: $100-300
- Therapy with a clinician: $100
While many psychologists in Dixon may not take health insurance, some in the state of Kentucky may work on a sliding scale, meaning they'll factor in your income and charge what you can afford per session. With a BetterHelp therapist throughout the state of Kentucky you can expect significantly more affordable options, with sessions ranging from $65 to $100 per week (billed every four weeks).
Read more about this cost of therapy question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How is a licensed therapist on this Dixon online therapy platform verified?
Therapists in Dixon, Kentucky working on BetterHelp are licensed, trained, experienced, and accredited as a doctor of psychology (PhD / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social worker (LCSW / LICSW), or licensed professional counselors (LPC). All of these psychology clinicians have a Masters Degree or a Doctorate Degree in their field of psychology sciences, and follow the APA Code of Ethics. Therapists have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training and practice with a patient, and extensive experience in a healthcare clinic or treatment centers, in order to become a mental health provider. While their lived experience, expertise, careers, and background vary, therapists here all possess at least 3 years and 1,000 hours of hands-on experience with adult and sometimes teen patients, and have the necessary therapist credentials to provide a safe space for long lasting emotional healing.
Please note BetterHelp does not offer or provide care from Dixon psychiatrists to prescribe a drug or medication as treatment, or perform psychological assessments and other psychiatric services.
Read more about this therapist license question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How does working with a professional counselor in BetterHelp online therapy sessions work?
BetterHelp clinicians treat clients online across the United States (individuals and couples) through life transitions, inner child exploration, long term depression or anxiety, post traumatic stress disorder, and more. An online mental health professional, including the therapists in Dixon above, can work with young adults, children, adolescents, and adults virtually as an accredited licensed clinical social worker (LCSW) or licensed marriage and family therapist (LMFT). You do not have to commute to a an office as a psychotherapy client for in person sessions.
Through BetterHelp therapy, you can partake in video, phone, or live chat therapy sessions with your licensed therapist. You can work through various symptoms, use the in app journaling feature, and receive worksheets. You'll also find support groups or group therapy helping individuals on topics including managing life transitions, symptoms affecting sexual health, behavioral health, coping skills for anxiety, depression, trauma, stress, marriage counseling, and more. Get matched today.
Read more about this therapy tips question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
What mental health issues can psychotherapy address with the help of psychologists?
BetterHelp's verified therapists specialize and have clinical experience in a wide range of mental health issues and modalities, helping clients to feel better and improve their lives every day. See below for examples.
Our specialties on BetterHelp include:
- Cognitive behavioral therapy
- Behavior therapy
- EMDR therapy
- Talk therapy
- Depression therapy
- Anxiety disorders counselor
- Stress therapy
- Eating disorder therapist
- Grief therapy
- Attachment therapy
- Relationship therapy
- Children, adolescents, and teen therapy
- Addiction (substance abuse) therapy
- Divorce therapy
- Trauma or PTSD therapy
- Bipolar disorder therapy
- Psychodynamic treatment with a counselor
- Career counseling
- Alcohol use disorders therapist
- OCD counselor
- ADHD therapy
- Mood disorders therapy
- Sex addiction therapist
- Complex trauma therapy
- Life transition therapy
You may also be struggling with relationship problems that could be addressed in couples therapy or with a sex therapist. In that case, you may choose to work with one of BetterHelp's experienced cognitive-behavioral therapists or licensed marriage family therapists (LMFT) who work with clients in relationships. You can also try a Dixon provider through BetterHelp's sister platform, ReGain, which is dedicated to couples and spouses worldwide with licensed therapists.
Read more about this psychotherapist question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How do I know if online counseling is right for my family in Dixon?
One of the potentially rewarding aspects of working with a therapist is the validation and active listening they can provide. Your friends and loved ones may also be available to listen, but you may feel that they may lack the skills to provide objective guidance. Counselors are trained to respond to various concerns, symptoms, and mental health conditions.
Therapists in your city can support you toward a healthier emotional state, regardless of your mental health, life concerns, or healing needs. While supporting individuals in developing healthier habits, another good benefit of Dixon therapy is having an understanding, safe space with a non-judgmental party who can support you through challenging experiences.
Many people have sensitive topics that they may feel ashamed to discuss with their friends or partner. A therapist can help you confront these concerns and open up through unique methods of support. There are also many types of therapy, such as art therapy, where you may find you can express yourself through creativity instead of words with a psychotherapist.
With a lot of people in KY, therapists may be booked out with clients. Through the list of profiles above and others within BetterHelp's team, you may be able to find a psychologist within 24 to 48 hours. If you're searching to find a a nearby psychotherapist close to 42409 or the surrounding zip codes, consider others available through the BetterHelp site where you can schedule a session based on your and the therapist's schedule. No matter if you are seeking help from therapists around or in your area or beyond, online therapy can be a great option.
Read more about this family therapy question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How should I prepare for my first therapy session with a Dixon counselor?
Before seeing your therapist near you, prep for your session by reading to understand the process. You might write a list of questions you want to ask your psychotherapist, any emotional pain you may feel, and the ways in which you hope to improve. When you attend your session, you can let our therapists know if you have any concerns or feel unsure about what to talk about. Dixon therapists near you may help guide you with open-ended therapeutic questions while offering mental health services. The first session will often serve as an intake to get to know you as a person and learn how to best help and support you.
Read more about this first therapy session question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
Should I find a therapist or psychologist for therapy if I feel fine?
Some simply don't feel the need to see a psychologist. However, some people may avoid attending therapy due to stigma or preconceived notions of what it might entail. Although psychologists often support people with mental health conditions, you do not need a diagnosis or specific condition. You can discuss grief, relationship concerns, stress, or life changes and ask for general feedback. A Dixon licensed clinical social worker may help you gain power over your life and emotions while you navigate day-to-day experiences.
Gaining a new perspective on yourself through various therapies might allow you to improve your self-esteem, work through relationships, and gain a better sense of your mental health goals. The success you may find with a Dixon counselor can be dependent on your process.
People may also attend therapy for specific motives, such as bullying, an autism diagnosis, a desire to learn mindfulness meditation, personality concerns, trouble with office workers, specific phobias, and many other principles that a counselor can help with.
Read more about this do I need therapy question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
Is mental health care and therapy with a therapist worth it?
Therapy with a licensed counselor is effective and has the power to change individuals' lives. Each client is at a different stage of their emotional healing journey in life, as each human can be unique in their personality, expression, skills, and goals. An experienced clinician can target various symptoms, experiences, and personalities to help you feel your best and put you on the path to healing. Unlike advice from a friend, family, or non-professional, a mental health therapist has an understanding of various disorders like ADHD and depression with many hours of experience in treating adults in their practice. For this reason, seeing an evidence based licensed clinician in Dixon, Kentucky can be worth it. Over 41 million adults in the US attend therapy services each year, showing it's a popular option and is proven to be effective.
Dixon has many clinicians who practice person or client-centered individual therapy in-person and through online sessions to assist clients in their healing journey. If you opt into online therapy, you might also be able to meet with providers all over the United States and change easily at any time. Many people struggling with anxiety and depression, substance abuse, body image issues, and more find therapists that are a good fit for them, feel supported, and gain further insight into their lives through internet-based therapy.
Do therapists judge you in therapy sessions during telehealth appointments?
The boundaries between you and a therapist are in place to help you and them regarding ethical concerns. Mental health professionals are held by ethical standards through the American Psychological Association (APA) and are not allowed to judge or harm their clients. If you are concerned about sharing details about yourself, feel free to withhold personal information. Their job in the therapeutic relationship is to create a safe place, help you gain a deeper understanding of your mental health, and support you. You might consider changing counselors if you don't feel safe or respected.
Stay up to date with the leading online counseling platform for Dixon, Kentucky
To stay up to date with BetterHelp's initiatives through their social channels, you can follow them on Pinterest, LinkedIn, Instagram, Twitter, and Facebook. For mental health tips, check out the BetterHelp YouTube channel.
Take some time today to learn more about the team of Dixon therapists at BetterHelp to understand the services available to you clearly. If you are new to BetterHelp or have any questions about the services and terms, please reach out to customer service through the contact page or send an email to contact@betterhelp.com.
If you’re ready to sign up for online therapy, consider signing up with a platform like BetterHelp and get matched within 24 to 48 hours.
- National Domestic Violence Hotline: 1-800-799-SAFE (7233)
- National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
- Crisis Text Line: Text HOME to 741741
- Veterans Crisis Line: Call 1-800-273-8255 (and press 1) or text 838255. For support for the deaf and hard of hearing community, please use your preferred relay service or dial 711 then 1-800-273-8255.
- Trevor Lifeline (LGBTQ Lifeline): (866)488-7386
- SAMHSA National Helpline (Substance Use): (800)662-4357
- National Eating Disorder Association Helpline:1-800-931-2237 (M-Th: 9 AM-9 PM EST, Fri 9 AM - 5 PM EST)
- Child Help Hotline: Call 1-800-422-4453 or use the online chat feature
- National Anti-Hazing Hotline for young adults, adolescents, and adults: 1-888-NOT-HAZE (1-888-668-4293)
- Physician Crisis Support Line: Contact 1-888-409-0141 if you are a first responder or medical provider experiencing crises related to Covid-19
- Sexual Assault Hotline: Call RAINN at 1-800-656-4673
Psychologist therapy services offered to clients in the below Kentucky zip codes by BetterHelp therapists in Dixon at an affordable cost:
42409
Start therapy with a therapist Dixon provides to your location.
You deserve to be happy. Therapy can help!
Join the over 4 million people who got help from a therapist using the world's largest therapy services provider online.