Holyoke has many clinicians who practice person or client-centered individual therapy in-person and through online sessions to assist clients in their healing journey. If you opt into trying ti online, you might also be able to meet with providers all over the United States and change easily at any time. Many people struggling with anxiety and depression, substance abuse, body image issues, and more find therapists that are a good fit for them, feel supported, and gain further insight into their lives through internet-based treatment.
For many people, deciding to pursue therapy is one of the most significant moments in their lives. Whether they are attending therapy to manage mental health concerns, foster positivity, or get help solving life’s practical problems, a mental health professional can likely ease the process by offering support, resources, and encouragement. Many therapists also work with families and caregivers to help children and teens work to overcome obstacles or improve the family unit's cohesion.
Many therapists use a holistic approach, meaning they see you as a whole person, not a list of traits or symptoms. While a rigid diagnostic model works in some cases, a holistic process may align better with your treatment goals. For example, if you want to work on bolstering positivity in your life or boosting self-esteem, you might benefit from person-centered counseling approaches, which are common among holistic practitioners.
Finding the right therapist can often be a process of trial-and-error. If a therapist you meet with doesn’t “click” with you, it may be more challenging to access the benefits of therapy. Consider trying multiple practitioners as you search for the best fit for you, taking a session or two to evaluate your interactions with your potential therapist.
If you’re ready to start working with a therapist, Holyoke, MA, has several options available. You can find a licensed clinical therapist prepared to help you address nearly any concern you have. You can begin by looking up independent or group practices near Holyoke or by conducting a web search for reviews of nearby therapists. If you find meaningful results, contact the site owner for more information.
You might also want to try online therapy, which allows you to attend sessions from home, potentially substantially increasing the ease of attending therapy. In the past, some were concerned that administering therapy over the Internet would lead to limited effectiveness, but contemporary research suggests that, in most cases, online therapy is just as effective as in-person.
Elaine Walker
Thoughtful, creative counseling to nurture your natural strengths and help you discover and resolve whatever is holding you back from living a more satisfying, fulfilling life. I am Elaine Walker, licensed mental health counselor, lic. # 3917, practicing in Massachusetts as well as through tele-therapy (online or on phone). I worked for 25 years as director of a Fountain House model clubhouse, helping adults with serious and persistent mental illnesses and retiring from that role a few years ago. I currently am a senior adjunct at Cambridge College, helping graduate students to develop the skills needed to become awesome therapists. In addition, I maintain a small private practice providing psychotherapy to individuals throughout the week. I raised two wonderful daughters as a single mother, and as that role required lees and less time and attention, I discovered that creating art, reading, and gardening required more. I think that my essential purpose in life is now to create a better world, by listening carefully to one client at a time. And then contemplating what will be the best ways to aid this person to overcome obstacles and meet their goals. And then actively taking steps to make that happen. Each client is unique and therefore each way of working with that person is also unique. The theories I draw most upon are Cognitive Behavioral Therapy (CBT), Person Centered, Existential, Motivational Interviewing and Adlerian. The types of issues that are brought to me are about difficulties with relationships, with mood and motivation, with fears and anxieties, with loneliness and loss, and sometimes just a pervasive dissatisfaction with life that is hard to understand or articulate. I seek to understand and for you to understand as well, then get to work on facilitating change.
Colleen Canfield-Smith
I provide a warm, safe, and supportive environment in which my clients can explore the issues and challenges they face. I strongly believe in the power of the therapeutic partnership to help uncover the strengths and resources we all possess in order to bring about the changes we desire in our lives. I feel privileged to be able to offer my assistance to others on this shared journey and commend you for reaching out for help to make things better. I have always been a “helper” and over the years have worked in a variety of capacities in schools, hospitals, community service agencies, primary care offices, and as a mother to three children and two big dogs. I believe that each role has helped me to better understand the issues my clients face in their own lives. I hold a Master’s degree in counseling psychology from Boston College, as well as a Certifications in Integrated Behavioral Health for both Pediatrics and Primary Care. I use a combination of cognitive-behavioral, solution-focused and strength-based therapy to help my clients deal with life changes, depression, anxiety, parenting issues, and job stress, to name a few. I believe in using humor, relaxation training, and mindfulness techniques to help my clients as we work together to reach their goals. I fully believe that my clients are the expert on determining their needs and guiding their work.
Andrea Kelley
Hello, and welcome to BetterHelp! My name is Andrea and I am looking forward to working with you. Starting therapy can be a big step and I want you to feel comfortable taking that step with me. I have a Master in Social Work from Boston University, as well as a Master in Public Health. My undergraduate degree is in the Study of Women and Gender from Smith College. I have 8 years of experience since earning my master's and, while I was in graduate school, I was working with youth and families involved with the state's welfare and mental health program. As a public health social worker, I examine both the individual and societal picture - the things that shape us all as humans and who we are as distinct people. While I utilize a number of different therapeutic approaches, Cognitive Behavioral Therapy (CBT) is a particular focus of mine. All that means is that we do some looking at how your thoughts, feelings, and behaviors are interconnected and some ways to intervene when those thoughts, feelings, or behaviors are working against you instead of for you. Regardless of style, one of the most important factors in counseling is the relationship between therapist and client - I always tell new people that if it does not feel like a good fit, we should talk about it and you should feel free to let me know if I am not the right counselor for you. That said, I hope that we will be able to be successful in taking on this journey.
Ashley Raser
My name is Ashley and I am a Licensed Independent Clinical Social Worker in the state of Massachusetts. I am a Massachusetts native who received my bachelor's degree at Bridgewater State University in Sociology, where I graduated summa cum laude. I completed my Master’s at Simmons University School of Social Work. I have many years of experience working with children, adolescents, adults, and their families in various settings, including outpatient and in home settings. My specialties include, but are not limited to disordered eating, body image, and self esteem. I like to incorporate aspects of Dialectical Behavioral Therapy, Cognitive Therapy, Behavioral Therapy and Exposure Therapy in my work with patients and family. I provide a judgement free, safe space. I am able to easily connect with others. I am looking forward to taking the next step with you.
Christina Pringle
I am a Licensed Independent Clinical Social Worker who has worked with adolescents who have dealt with trauma and family issues. I also have worked with veterans both in graduate school and post graduate school as well as the general population in psychiatric settings. I provide client centered clinical support and enjoy helping people succeed in life and become confident and comfortable in and with their lives. I utilize a strength based approach and am very adept at helping individuals build self-esteem. I am solution focused and skilled at helping people problem solve. I have been in a management role for many years now but I miss my clinical practice and the gratification that I receive from working with and connecting with and helping people.
Frances Higgins
I have been providing therapy for over 28 years to a wide range of clients in terms of age and concerns. My approach is listening to my clients and then deciding together which approach is the most helpful. I am client centered, utilizing a blend of cognitive behavioral, solution focused, strength based interventions. In my experience with survivors of physical, sexual or emotional abuse I incorporate trauma theory that supports healing and management of symptoms.
Elizabeth Jucevics
I am licensed in Connecticut with 11 years of professional work experience. I have experience in helping clients with stress and anxiety, coping with addictions, trauma and abuse, & coping with grief and loss. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
Dr. Patrice Lamour
I have a PH.D in Healthcare Professional Education , Master in Social Work and LICSW licensed in Massachusetts with 30 years of professional work experience. I have experience in helping clients with stress and anxiety, relationship issues, trauma and abuse, & motivation, self esteem, and confidence. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. Taking the first step to seeking a more fulfilling and happier life takes courage. I am here to support you in that process. I have receiving the Emerging Leader award in 2014 granted by the NASW Massachusetts Chapter and the Changing Lives Award granted by the Parent/Professional Advocacy League (PPAL) of Massachusetts both recognizing her leadership capabilities and innovative programming. Lastly, as a person of Haitian descent, I come to embrace and champion the importance of acknowledging the necessity of utilizing a multicultural perspective and cultural competency skills within a holistic approach that aims to have client centered based treatment, that builds insight, learning coping skill, life skill that direct balance and wellness planning.
Carline Toussaint
I am licensed in Massachusetts with 16 years of professional work experience. I have experience in helping clients with stress and anxiety, anger management, motivation, self esteem, substance use disorder, and confidence, & career difficulties. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
Andrew Miller
Hello. My name is Andrew Miller, a Licensed Clinical Social Worker (LCSW) in the state of Indiana. I earned my Bachelor's in Psychological Science At Ball State University in 2013, and my Master's of Social Work (MSW) at Indiana University of South Bend in 2016. I have 5 years of clinical experience in Northern Indiana, and received my LCSW in 2019. In 2023, I obtained my LICSW allowing me to serve clients in MA. I utilize an eclectic approach to counseling, including client-centered therapy, problem solving, empowerment approach, CBT, Trauma Focused CBT, and Mindfulness. I am trained in Eye Movement Desensitization and Reprocessing (EMDR). I am always eager to learn new modalities and strategies to best serve the population, and am looking to become certified in Play Therapy. I always ensure my clients are comfortable in sharing their problems without feeling judged. I am a big fan of Star Wars, Marvel comics, Disney and literature. I also enjoy learning about philosophy and spirituality. I look forward to helping you become aware of yourself, and identify helpful resources you can use to be a fully functioning member of society.
Angela Mesenburg
I am a Licensed Clinical Social Worker (LCSW) based in Utah with nine years of experience supporting people with improving their mental health. I have multiple additional certifications and strive to continuously stay educated in current modalities and treatment through research and training. My approach is solution-focused, client-centered, and strengths-based with a strong foundation in healing past negative experiences or trauma. When working with clients I strive to make the therapy experience genuine, respectful to assist in creating a safe place to process and share feelings openly. I believe that you are the expert of your story and that you know best what you need in our sessions. I love honoring your strengths and hardships and exploring ways you can evolve as an individual. My areas of specialties include but are not limited to Acute, Chronic and Complex traumas, Attention Deficit Hyperactivity Disorders, Substance Abuse and Dependency, Suicidality, Eating Disorders, domestic violence, Gender dysphoria, Post Traumatic Stress Disorders, Body Image, Anxiety, Depression, Borderline Personality, Histrionic and Dependency Disorders with families, couples, and children/adults of all ages. I am a certified yoga and Nidra Meditation teacher in which I use in my sessions as needed/requested to help with grounding and getting clients into a relaxed body. I encompass a holistic approach to my therapy services. I have an array of experience working with multiple populations. I have learned from these experiences that every individual is unique in who they are and what they need. I prefer to read my client's energy and be present in the moment with them to support them in seeking what they need in their healing. I have my own personal experience to add to my professional experience. I feel my personal experience has assisted me in being more empathetic and authentic in treating clients.
Nichole Gardner
Hello, my name is Nichole Gardner and I am a LCSW in NYS. As a social worker, my main priority is to work collaboratively with my clients to overcome the different challenges in their lives. I seek to empower all my clients, so they can implement positive and healthy change. For the past four years, I've worked as a psychiatric social worker at a mental health clinic. During this time, I've work with a wide range of populations addressing several different concerns. Some of these concerns addressing symptom management (wide range of diagnoses), implementation of healthy coping, relationship dynamics, finding life balance, and communication skills. One this past year, I've been dedicated to doing my part in assisting others manage the many of concerns of the COVID 19 pandemic. My social work values are integrated into every session, which will create a safe, open, nonjudgemental environment for each client. I believe deeply that mindfulness practice open our hearts, minds, and bodies and that use of cognitive behavioral techniques will build a clear understanding of who we are inside and out. I look forward to joining you on your journey to a happier and healthier you!
How to find a therapist in Holyoke
Finding the best therapist close by in Holyoke can feel challenging, but know that once you narrow your search for a counselor serving your area. You can get connected with a clinician in your city that is accepting new clients and fits your goals. Whether you're struggling with depression, anxiety, marriage, family issues, or other emotional challenges, feel proud that you have begun your search to find the mental health care services with therapists in Holyoke that work best for you in order to begin your personal journey towards emotional healing.
Understanding the type of therapy you'd like to search for is crucial before finding a psychologist. Perhaps you're interested in narrowing your search for a psychotherapist that can offer psychodynamic, cognitive-behavioral (CBT), talk therapy, provide group therapy, marriage and family therapy for individuals or couples, or couples therapy. Each type of support of this kind with BetterHelp therapists can offer various benefits and address or treat different disorders. If you're still unsure, feel free to contact the provider via email to find out which methods they practice.
It is also important to understand that mental health professionals in the United States are accredited to provide care, helping individuals and couples, with a variety of licenses for therapists. These include licensed marriage and family therapist (LMFT), licensed clinical social worker (LCSW), and clinician or doctor of psychology (PsyD). Regardless of their licensure, they are trained able to treat individuals and couples, and sometimes children, in any type of therapy in the Holyoke region and in the state of Massachusetts. Find a therapist under any of these distinctions and know that the sessions they offer can provide a safe place to heal.
A mental health professional working through their own in-person therapy practice in Holyoke or online may assist clients in improving healthy relationships, communication skills, working through life transitions, couples challenges, managing a mood disorder, improving coping skills, self help tips, offer life coaching, family life, or change in negative thinking patterns. A may also provide a safe place and validation for clients experiencing emotional pain, or that simply want a psychological assessment. Verified providers can provide licensed marriage and couples therapy, tailor to individual needs, and create a therapeutic relationship as a National Certified Counselor.
There are all kinds of therapists working with clients today across the United States and in the greater Holyoke area offering therapy for:
- CBT
- DBT
- Substance use
- Couples
When you're ready to start your search keep in mind what support you'd like your provider to be most experienced with and choose an experienced provider with a practice located near you in the city of Holyoke, elsewhere in Hampden, or in the greater state of Massachusetts. Get matched with one of the therapists working on the BetterHelp platform today.
Frequently asked questions (FAQs) about therapists and mental health services
Some other commonly asked questions on therapy with a licensed counselor and BetterHelp serving the Holyoke area can be found below:
How does the cost of in-person sessions with a therapist compare to the cost of BetterHelp?
The average price of an in-person therapy session in the US with most therapists is $100 to $200 per hour. These prices may be higher in Holyoke due to a higher cost of living, and a limited number of therapists taking new clients. The price also depends on the type of provider you are looking for. See the following average prices for various mental health providers without insurance:
- With a psychiatrist: $150-$500
- With therapists: $100-300
- With a clinician: $100
While many psychologists in Holyoke may not take health insurance, some in the state of Massachusetts may work on a sliding scale, meaning they'll factor in your income and charge what you can afford per session. With a BetterHelp therapist throughout the state of Massachusetts you can expect significantly more affordable options, with sessions ranging from $65 to $100 per week (billed every four weeks).
Read more about this cost related question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How is a licensed therapist on this Holyoke online therapy platform verified?
Therapists in Holyoke, Massachusetts working on BetterHelp are licensed, trained, experienced, and accredited as a doctor of psychology (PhD / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social worker (LCSW / LICSW), or licensed professional counselors (LPC). All of these psychology clinicians have a Masters Degree or a Doctorate Degree in their field of psychology sciences, and follow the APA Code of Ethics. Therapists have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training and practice with a patient, and extensive experience in a healthcare clinic or treatment centers, in order to become a mental health provider. While their lived experience, expertise, careers, and background vary, therapists here all possess at least 3 years and 1,000 hours of hands-on experience with adult and sometimes teen patients, and have the necessary therapist credentials to provide a safe space for long lasting emotional healing.
Please note BetterHelp does not offer or provide care from Holyoke psychiatrists to prescribe a drug or medication as treatment, or perform psychological assessments and other psychiatric services.
Read more about this license question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How does working with a professional counselor in BetterHelp online therapy sessions work?
BetterHelp clinicians treat clients online across the United States (individuals and couples) through life transitions, inner child exploration, long term depression or anxiety, post traumatic stress disorder, and more. An online mental health professional, including the therapists in Holyoke above, can work with young adults, children, adolescents, and adults virtually as an accredited licensed clinical social worker (LCSW) or licensed marriage and family therapist (LMFT). You do not have to commute to a an office as a psychotherapy client for in person sessions.
Through BetterHelp, you can partake in video, phone, or live chat therapy sessions.You can work through various symptoms, use the in app journaling feature, and receive worksheets. You'll also find support groups or group therapy helping individuals on topics including managing life transitions, symptoms affecting sexual health, behavioral health, coping skills for anxiety, depression, trauma, stress, marriage, and more. Get matched today.
Read more about this question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
What mental health issues can psychotherapy address with the help of psychologists?
BetterHelp's verified therapists specialize and have clinical experience in a wide range of mental health issues and modalities, helping clients to feel better and improve their lives every day. See below for examples.
Our therapy specialties on BetterHelp include:
- Cognitive behavioral
- Behavior
- EMDR
- Talk therapy
- Depression
- Anxiety disorders counselor
- Stress
- Eating disorders
- Grief
- Attachment
- Relationships
- Children, adolescents, and teens
- Addiction (substance abuse)
- Divorce
- Trauma or PTSD
- Bipolar disorder
- Psychodynamic treatment with a counselor
- Career
- Alcohol use disorders
- OCD counselor
- ADHD
- Mood disorders
- Sex addiction
- Complex trauma
- Life transition
You may also be struggling with relationship problems that could be addressed in couples therapy or with a sex therapist. In that case, you may choose to work with one of BetterHelp's experienced cognitive-behavioral therapists or licensed marriage family therapists (LMFT) who work with clients in relationships. You can also try a Holyoke provider through BetterHelp's sister platform, ReGain.us, which is dedicated to couples and spouses worldwide with licensed therapists.
Read more about this psychotherapist question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How do I know if BetterHelp is right for my household in Holyoke?
One of the potentially rewarding aspects of working with a therapist is the validation and active listening they can provide. Your friends and loved ones may also be available to listen, but you may feel that they may lack the skills to provide objective guidance. Counselors are trained to respond to various concerns, symptoms, and mental health conditions.
Therapists in your city can support you toward a healthier emotional state, regardless of your mental health, life concerns, or healing needs. While supporting individuals in developing healthier habits, another good benefit of therapy in Holyoke is having an understanding, safe space with a non-judgmental party who can support you through challenging experiences.
Many people have sensitive topics that they may feel ashamed to discuss with their friends or partner. A therapist can help you confront these concerns and open up through unique methods of support. There are also many types of therapy, where you may find you can express yourself through creativity instead of words with a psychotherapist.
With a lot of people in MA, therapists may be booked out with clients. Through the list of profiles above and others within BetterHelp's team, you may be able to find a psychologist within 24 to 48 hours. If you're searching to find a a nearby psychotherapist close to 01041 or the surrounding zip codes, consider others available through the BetterHelp site where you can schedule a session based on your and the therapist's schedule. No matter if you are seeking help from therapists around or in your area or beyond, online therapy can be a great option.
Read more about this family question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
How should I prepare for my first therapy session with a Holyoke counselor?
Before seeing your therapist near you, prep for your session by reading to understand the process. You might write a list of questions you want to ask your psychotherapist, any emotional pain you may feel, and the ways in which you hope to improve. When you attend your session, you can let our therapists know if you have any concerns or feel unsure about what to talk about. therapists near you may help guide you with open-ended therapeutic questions while offering mental health services. The first session will often serve as an intake to get to know you as a person and learn how to best help and support you.
Read more about this first session question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
Should I find a therapist or psychologist for therapy if I feel fine?
Some simply don't feel the need to see a psychologist. However, some people may avoid attending therapy due to stigma or preconceived notions of what it might entail. Although psychologists often support people with mental health conditions, you do not need a diagnosis or specific condition. You can discuss grief, relationship concerns, stress, or life changes and ask for general feedback. A Holyoke licensed clinical social worker may help you gain power over your life and emotions while you navigate day-to-day experiences.
Gaining a new perspective on yourself through various therapies might allow you to improve your self-esteem, work through relationships, and gain a better sense of your mental health goals. The success you may find with a Holyoke counselor can be dependent on your process.
People may also attend therapy for specific motives, such as bullying, an autism diagnosis, a desire to learn mindfulness meditation, personality concerns, trouble with office workers, specific phobias, and many other principles that a counselor can help with.
Read more about this question here. Contact us now for help, and supportive personalized mental health services. BetterHelp will help you find and connect to a licensed professional counselor helping people. Get started today to book a personalized consultation appointment online.
Is mental health care and therapy worth it?
Therapy with a licensed counselor is effective and has the power to change individuals' lives. Each client is at a different stage of their emotional healing journey in life, as each human can be unique in their personality, expression, skills, and goals. An experienced clinician can target various symptoms, experiences, and personalities to help you feel your best and put you on the path to healing. Unlike advice from a friend, family, or non-professional, a mental health therapist has an understanding of various disorders like ADHD and depression with many hours of experience in treating adults in their practice. For this reason, seeing an evidence based licensed clinician in Holyoke, Massachusetts can be worth it. Over 41 million adults in the US attend therapy services each year, showing it's a popular option and is proven to be effective.
Do therapists judge you in therapy sessions during telehealth appointments?
The boundaries between you and a therapist are in place to help you and them regarding ethical concerns. Mental health professionals are held by ethical standards through the American Psychological Association (APA) and are not allowed to judge or harm their clients. If you are concerned about sharing details about yourself, feel free to withhold personal information. Their job in the therapeutic relationship is to create a safe place, help you gain a deeper understanding of your mental health, and support you. You might consider changing counselors if you don't feel safe or respected.
Stay up to date with the leading BetterHelp platform some people love for Holyoke, Massachusetts
To stay up to date with BetterHelp's initiatives through their social channels, you can follow them on Pinterest, LinkedIn, Instagram, Twitter, and Facebook. For mental health tips, check out the BetterHelp YouTube channel.
Take some time today to learn more about the team of Holyoke therapists at BetterHelp to understand the services available to you clearly. If you are new to BetterHelp or have any questions about the services and terms, please reach out to customer service through the contact page or send an email to contact@betterhelp.com.
If you’re ready to sign up for online therapy, consider signing up with a platform like BetterHelp and get matched within 24 to 48 hours.
- Thehotline.org - National Domestic Violence Hotline: 1-800-799-SAFE (7233)
- Suicidepreventionlifeline.org - National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
- Crisistextline.org - Crisis Text Line: Text HOME to 741741
- Veteranscrisisline.net - Veterans Crisis Line: Call 1-800-273-8255 (and press 1) or text 838255. For support for the deaf and hard of hearing community, please use your preferred relay service or dial 711 then 1-800-273-8255.
- Thetrevorproject.org - Trevor Lifeline (LGBTQ Lifeline): (866)488-7386
- Samhsa.gov/find-help/national-helpline - SAMHSA National Helpline (Substance Use): (800)662-4357
- Nationaleatingdisorders.org/help-support/contact-helpline - National Eating Disorder Association Helpline :1-800-931-2237 (M-Th: 9 AM-9 PM EST, Fri 9 AM - 5 PM EST)
- Childhelphotline.org/resources-for-teens/ - Child Help Hotline: Call 1-800-422-4453 or use the online chat feature
- Fraternallaw.com/help-us-stop-hazing - National Anti-Hazing Hotline for young adults, adolescents, and adults: 1-888-NOT-HAZE (1-888-668-4293)
- Physiciansupportline.com - Physician Crisis Support Line: Contact 1-888-409-0141 if you are a first responder or medical provider experiencing crises related to Covid-19
- Rainn.org - Sexual Assault Hotline: Call RAINN at 1-800-656-4673