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Frequently asked questions

Below are some answers to commonly asked questions related to counseling and online therapy.

How do I find a therapist nearby?

To find a therapist nearby, simply type in your city, state, or zip code in our search bar above and you'll see therapists helping people in your area. With online counseling, you have more flexibility in choosing a therapist best suited for your needs. 

Can therapy help? Reasons to seek support

Just about anyone can benefit from therapy or psychotherapy with counselors or psychologists trained in different therapeutic psychology modalities. Find counselors or a therapist using BetterHelp's online therapy platform and start feeling better and more in control of your life. 

Which therapist is the best therapist? Exploring mental health professionals

Finding the right therapy or mental health professionals for you can seem overwhelming, but you can narrow down your search by considering what type of therapy or psychology method you’d like to pursue. If you feel like your matched therapist or psychologist isn’t a right one for you, you can switch therapists at any time. Note that psychologists and psychiatrists do not prescribe medication on the BetterHelp platform.

What's an average wait time for counselors on BetterHelp?

After taking our short questionnaire, you'll be matched with a therapist or counselor in about 48 hours. Once matched, you can instantly message and schedule a time with our therapists and counselors for a live session that works for you both. Your therapist may offer CBT, dialectical behavior therapy, positive psychology, interpersonal therapy, psychodynamic therapy, emotion-focused therapy, and family therapy.

What does therapy cost?

Traditional face-to-face counseling therapies with a therapist typically costs $150-250 per session, while online therapy with BetterHelp ranges from $65-$100 per week (billed every four weeks) or $260-$400 a month. 

What should I ask in therapy?

Find a mental health professional who supports you

Consider asking your counselor about your personal goals, triggers, and coping strategies. You can explore relationship patterns, past traumas, and state of your emotional well-being with your therapist in counseling. Learn more about what online therapy with a licensed therapist can do, and how millions of sessions with the therapists at BetterHelp have helped more than 1,845,000 people. 

What resources and group support options are available for chronic mental health challenges?

Research supports the efficacy of online therapeutic interventions in treating chronic mental health challenges like depression. In a study published in JAMA Psychiatry, an extensive review revealed that people living with a depressive disorder who received internet-based cognitive behavioral therapy (ICBT) showed improved symptoms. Researchers also reported the treatment cost less while reaching a more diverse and significant number of people. Besides depression, online therapy is also effective for coping with life’s challenges and treating other mental health disorders.

Different types of professional therapists: Family therapists, marriage concerns, and coping tools

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Success stories

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Finding a dedicated therapist for therapy can change your life. An expert therapist can provide valuable insights into managing stress, building resilience, and nurturing emotional growth. With personalized guidance from a therapist and compassionate support through therapy, you gain the tools to overcome life’s obstacles and improve overall well-being. Embrace therapy to unlock the new paths toward happiness and lasting self-improvement. Seeking expert guidance from a therapist can foster resilience and personal growth.
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